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Opinion

Wikimedia Foundation staff develop union and Wikimedia user community reacts

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By Shushugah
See also coverage in this issue's Technology report: "Community Tech team is disbanded, controversy erupts"

On 20 May 2026, Wikimedia disbanded the Community Tech team, which was responsible for the Community Wishlist. This abrupt announcement affected six employees, including several members of the Wiki Workers United which went public in February 2026.

On February 6 (two weeks after Bernadette Meehan had taken the reins as new Wikimedia Foundation CEO), longtime WMF employee Bryan Davis announced on Mastodon that he and several other staff had begun an effort to unionize:

Five years ago I made a Twitter post calling for employees of @wikimediafoundation to organize a union. Yesterday a group of us came out publicly to all other staff as being actively engaged in that effort. I’m proud of everyone who has helped get us to this new milestone and I look forward to being part of a recognized bargaining unit in the future.
— [1]

This labor union, labeled "Wiki Workers United", also has its own web presence at https://wikiworkersunited.org and Mastadon instance.

Over 1,000 comments were exchanged between community editors and Foundation leadership. The layoffs were covered by news outlets The Verge, Heise Online, and PC Magazine. This opinion essay focuses on the future of the nascent Wiki Workers United initiative and explains why editors should care about trade unions and get involved. I am writing this from the perspective of a disgruntled tech worker and union member.

George Bernard Shaw once said that "democracy is a device that ensures we shall be governed no better than we deserve". Replacing nation-states with workplaces, the quote's meaning still holds true. A simplified version of the power resource approach used in the global labor movement argues that the strength of any labor movement, and its capacity to respond, depend on four different factors.

Power resource approach

The power resource approach as defined by the organized labor movement is an analytical theory of change that analyzes the technical, social and economic relations in which workers operate.

Ultimately, the qualitative character of the wider Wikimedia movement hinges on the net balance of power between volunteer editors, paid staff and the Foundation's leadership, among other stakeholders (contributors, readers, affiliates etc.).

Animated screenshot from a video game. On a whimsical lake, there is a circuit-board decorated sign with the caption 'In solidarity with IBM workers'
An image still from the Second Life virtual strike with caption "In Solidarity with IBM workers"

The WMF has operated without workplace representation for over 20 years. What, then does the early stage union drive at Wikimedia mean for the already complex ecosystem of the Wikimedia movement?

Workplace democracy, including unionization at the WMF now is inevitable. Depending on the degree of community support (see more below), possible future retaliatory measures from management and the internal organization of Wikimedia staff, the nascent Wiki Workers United will either be an adversarial or harmonious addition to the Wiki ecosystem. The degree of influence that both staff and the community wield will determine how bold their respective demands will be.

As of writing, the solidarity-strike pledge is the second most popular petition on English Wikipedia which simply asks management to do the right thing and go beyond the bare legal minimum.

Management so far indicated a willingness to listen and even indicated a positive reception to unionization, but it does not mean much if management is unable to back words with action and correct its mistakes. Over the course of a long month, the WMF has hired back 3 of the 6 fired employees, but it has not made any commitments to avoid union-interference nor proposed any plans for the future of the Community Wishlist.

In a nutshell, the Wiki Workers United campaign focuses on two major themes:

  1. Working conditions – internally focused on Wikimedia staff, e.g regarding hiring, firing, and salary equity.
  2. Empowering the broader Wikimedia movement by giving a voice regarding transparency, and product development.

The abrupt dismantling of the Community Tech team without a plan, cut off one of the direct access points between the community and the Foundation engineering teams. Given the high churn rate of senior leadership, I am skeptical that the Foundation can make strategic decisions, without input of either the community or staff. The fact that CEO Bernadette Meehan and CPTO Selena Deckelmann were unprepared for the community backlash, reveals a disconnect from the community, something the Community Tech team ironically could have mitigated.

Assuming good faith, that the layoffs were not in fact motivated by union busting, it exposes second issue. The WMF's broken feedback culture with a culture of retaliation is an even stronger case for unionization. It is not organizationally sustainable if individual staff members need to make a risk assessment, and decide whether they can or should express themselves publicly and or internally within the workplace. This is likely a familiar situation for anyone who depends on their job for their livelihood. High profile union-drives are often blamed for fueling conflict, when in reality they reveal existing frictions and fault-lines between management and workers.

It is worth noting, the solidarity campaign for Wiki Workers United currently is happening without direct coordination of Wikimedia staff, in order to ensure their safety.

What are the next steps?

logo for Wiki Workers United

Formally, staff at the Wikimedia Foundation need enough signatures from coworkers to confirm their representative legitimacy. Then they can either request voluntary union recognition or go through a National Labor Relations Board supervised election.

Winning an election is a hurdle in its own right. Wiki Workers United will need to figure out its leadership structures, internal decision processes, demands and public communications. Winning their first collective bargaining agreements is an even bigger hurdle, especial as a first time union. As a union busting strategy, some employers disrupt union elections, while others allow the elections to pass through, and then stall the collective bargaining phase, dampening the momentum and budding enthusiasm of newly formed unions over a period of several years. This is the strategy Starbucks is using.

Any trade union worth their salt is democratic, but it is only as good as the level of engagement by its members. If anyone believes the Wikimedia Foundation staff are incompetent, then of course any related union structure will also be incompetent. Fortunately, it is safe to say that the overwhelming majority of Wikimedia staff have the interest of the Wikimedia projects at heart and broadly speaking, they want the same things as the Wiki community.

A trade union for Wikimedia staff would not solve all of the pressing issues such as rising authoritarianism, enshittification or income inequality, but it would enrich the debates and enable lower-level staff to participate in conversations without fear of retaliation. This will be necessary for the difficult conversations that don't have easy answers, for example budget priorizations and technical directions in Wikimedia Foundation planning.

With full time employee compensations representing a large expenditure in the annual budgets, it is tempting for disillusioned community members or management to view employees as line-items and perhaps even the root of Wikimedia's problems, without dismissing the qualitative institutional knowledge and community relations they provide.

A trade-union can save the Foundation money, by ensuring stable employee retention, reducing the cost of onboarding, context-switching or golden-parachutes that executive leadership receives when they depart. In the difficult situations where terminations may be necessitated for financial reasons or individual misconduct, collective agreements can ensure just-cause is adhered to, bringing confidence both to the wider workforce and wiki community that terminations happen in a dignified manner, where all other options are exhausted, instead of turning every layoff into a high-profile public relations disaster that risks harming the reputation of the Wikimedia Foundation.

Unionization elsewhere

Despite renewed interest and popularity in the United States, in the private sector, union density or the ratio of union/non-union members is on the decline. The rate of newly unionized workplaces is not making up for the growing labor market, or retiring union members. Outside union hotspots in (New York City, Honolulu, Las Vegas) most workers learn about trade-unions through external means, i.e media coverage, e.g Hollywood celebrities going on strike or as alienated passengers of annoyingly effective transport strikes.

Unionization in the tech sector is on the rise after decades of inertia. Jake Orlowitz, founder of The Wikipedia Library warns in his op-ed that Big Tech’s Anti-Labor Playbook Has Come for Wikipedia. In my personal editing capacity, I have noted some of the new global tech labor struggles at Samsung, Tesla, Apple, Microsoft, IBM, SAP, Amazon among others. Future Wikipedia articles ought to be be created about the growing number of non-profits that are unionizing, from Planned Parenthood, Amnesty International, ACLU, EFF, South Poverty Law Center and the many other affiliates of Nonprofit Professional Employees Union. A wave of unionization at digital and traditional newsrooms reflect the collective responses to automation and depreciating online views.

It is not the first time volunteer editors have taken collective action either. Wikipedia editors might fondly remember in 2012 when multiple Wiki projects blacked out their respective home pages, or FRAMGATE which was one of the lowest points in the deteriorating trust between the community and the WMF. Repair work and restoration of trust has slowly happened, but this Community Tech incident is reigniting that mistrust.

In other volunteer-driven platforms, Reddit mods went on strike in 2023 as did AOL chatroom monitors in 1999. Some of these collective actions were more successful than others. There are instances where commercial content creators at Spotify and YouTube organized themselves, in parallel with Spotify and YouTube employees organising, but I cannot recall an instance where volunteer and paid contributors have combined forces, which might happen for the first time with volunteer editors threatening solidarity strikes in coordination with Wiki Workers United.

Wikimedia Foundation neither fits the classic "big tech", media nor non-profit profile, but either way, unionization is a logical response to the symptoms of growing uncertainty around algorithmic enshittification, disconnects between public values and internal actions and general uncertainty. Sounds familiar?

How can you support?

Fortunately, we are not starting from scratch. Do not underestimate the long-term obstacles ahead of us, but also embrace the fact that we have a lot of collective power. It is important to both celebrate the symbolic power and the withdrawal of activity by editors with advanced permissions (see the statistics)

  1. Sign the English Wikipedia solidarity strike petition at Wikipedia:Wiki Workers United solidarity
  2. Sign the official statement of solidarity with meta:Wiki Workers United
  3. Update your signature and link to the Wikipedia:Wiki Workers Uniteds
  4. Wear your union bug/userbox with pride
Markup Renders as
{{User Wiki Workers United}}
This user supports the Wiki Workers United union of WMF staff. Sign the petition!

Adjacent WMF initiatives

  1. Wikimedia Deutschland has a works council and nonprofit-membership structure (see below)
  2. Art+Feminism Workers United! – an ongoing union effort after mass dismissal. Unfortunately they are in a much weaker position (refer to the power resource approach above).

Wikimedia Deutschland (WMDE) is an autonomous non-profit that heavily contributes to MediaWiki, including the creation of Wikidata and its own version of Technical Wishes. Every few years, WMDE employees vote in 7-of their coworkers to represent them in the Wikimedia Deutschland works council, a German legally binding structure that approves the hiring/firing and transfer of employees. The works council's default regulatory powers are so powerful, it can even block the rollout of internal software not explicitly approved in a works agreement. If anything, because of employee input, WMDE and many other tech companies in Germany are in a better decision to make long-term technical decisions, because they are not afraid of being retaliated against, for merely questioning senior leadership.

Author

User:Shushugah is a veteran Central Works Council chair and union organizer in an automotive tech company in Berlin, Germany. He spends his volunteer time editing Wikipedia and supporting unionization in transnational workplaces. He contributed to Signpost article on WikiProject Organized Labor and digital unionism on Wikipedia.

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  • As far as I can tell, what the union is asking for are actually a bunch of very reasonable requests (and it's a shame that internal culture is that bad for them to be nessecary) and only one of these would involve pay. I'm also under the impression that generally speaking, WMF staff are paid less than the industry average. Clovermoss🍀 (talk) 09:33, 21 June 2026 (UTC)[reply]
  • If Wikimedia staff were the reasons why editors are not paid, I would agree with you. If they were doing absolutely nothing with their paid-labor. As Clover mentioned above, two things can be true. Many (not all) staff make above-average salaries, but they are also making below the market rate for tech salaries within the same industry. As a person making 70,000€ myself I am firmly in support of WWU, because I know their success would benefit me and others -- unlike the seal clubber analogy you provided.
They are not doing the same thing that volunteers are doing. If they were, the argument would go both ways, compensate volunteers (turning them into paid editors/freelancers/employees) or fire the staff who are doing redundant work. I do think there are some genuine overlapping cases here, particularly around moderation which asides from pay, also has mental health/safety risks for both volunteers and paid staff alike, one of the non monetary focuses of Wiki Workers United.
User:Hexatekin published some excellent research on the state of volunteer labor and proposals forward. Dorothy Howard. Thoughts on Wikipedia Editing and Digital Labor, April, 2014. (self-published) R. Stuart Geiger, Dorothy Howard, and Lilly Irani. The labor of maintaining and scaling free and open-source software projects. Proceedings of the ACM on human-computer interaction 5, no. CSCW1 (2021): 1-28. Dorothy Howard & Lilly Irani. 2019. Ways of Knowing When Research Subjects Care. In Proceedings of the SIGCHI Conference on Human Factors in Computing Systems (CHI ‘19). Awarded Honorable Mention (top 4%). Dorothy Howard. "Wikipedia, work, and capitalism. A realm of freedom?" [Book review], Wikimedia Research Newsletter, March 2017 ~ In solidarity 🦝 Shushugah (talk) 10:59, 21 June 2026 (UTC)[reply]
  • Evidently, I also support the WWU, but I just looked up what 70,000 euros would be equivalent to in CAD and that's about three times as much as I've ever made in a year. Conversations about money can get uncomfortable fast, but I do think it's important to be mindful how much harder it is for people who are in more precarious situations. Clovermoss🍀 (talk) 11:26, 21 June 2026 (UTC)[reply]
And 2) is it just me who finds it a little suspicious that more news outlets haven’t covered this by now? I’d like to believe that the WMF hasn’t actually fallen so far as to participate in blatant news suppression, but given how easily news media has been manipulated by other powers-that-be in the past couple of years, it probably wouldn’t be hard for them in this weird time period we live in right now. I don’t think I believe just yet that the WMF would really do that, but it does seem like an odd coincidence. Cheers, 𝔰𝔥𝔞𝔡𝔢𝔰𝔱𝔞𝔯 (𝔱𝔞𝔩𝔨) -⃝⃤ (they/he) In solidarity. 09:46, 21 June 2026 (UTC)[reply]



       

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