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Flow placed on ice

The Wikimedia Foundation collaboration team announced this week, both on Wikipedia and on the WikiTech-l mailing list, that Flow will no longer be under active development.

This news will come as a bombshell for the experienced Wikimedians who have been watching the development cycle of this project. The chaotic and disorganized nature of talk page discussions on the English Wikipedia have long concerned Wikimedians and Foundation staff alike—in a Signpost editorial published just under two months ago I wrote:


Flow has been a controversial endeavor by the Foundation to thoroughly rework talk page mechanics and formatting. Its roots lay in the earlier LiquidThreads, a technical effort by WMF developers that eventually fell flat through a combination of poor technical implementation and poor community reception. At the risk of raising the eyebrows of some of our readers, the best write-up of how LiquidThreads came and went and what its relationship to Flow has been comes from Wikipediocracy: "The dream that died: Erik Möller and the WMF’s decade-long struggle for the perfect discussion system".

According to (Fuzheado), the Flow team gave an upbeat presentation on Flow's development status (video) at Wikimania just six weeks ago (though there was "hard questioning by the audience about whether the community would accept it"). Reactions are a mix of frustration that yet another effort to fix such an entrenched problem has failed and of relief that the controversial project—in the eyes of many, one of the surviving technical white elephants of the pre-Lila Tretikov era—is now apparently finito.

Flow isn't actually officially dead, according to the careful wording of the announcement. Rather, it is now out of active development pending "changes in that long-term plan". What is sidelining it now is that "article and project talk pages are used for a number of important and complex processes that those tools aren't able to handle, making Flow unsuitable for deployment on those kinds of pages." As one user pointed out:


The rest of the announcement clarifies the situation:

In the opinions of some Wikimedians, the root problem of the Wikimedia projects isn't individual problems like talk pages or templates, but rather the technical debt of a decade and a half of disorganized organic growth; the Foundation's first round of attempts at comprehensive technical improvements fell flat not because they were poorly thought out per se, but because they failed to take into account the extraordinary complexity of the use cases to which Wikimedians have adopted wikicode. SUL finalization is now complete, but plenty of other core improvements, like interwiki transclusion (to centralize template complexity) and further development of Echo notifications (to unify notification streams), remain to complete. Such core improvements may eventually make more ambitious projects like Flow manageable.


Strategic consultation concludes as community capacity building winds up

In March, the WMF kicked off strategic planning consultation with the Wikimedia community. The first strategic plan was the Foundation's Goliath growth projection project, begun in 2009 and published in 2011 (Signpost coverage here, here, and elsewhere), yet it ultimately proved flat-footed at best. The Foundation began this process of self-definition anew this year (as part of a general shift towards an increasing focus on impact and impact metrics), starting with a large-scale community consultation. As we reported at the time, the WMF is trying to make the document into "what will become a discipline of ongoing strategic inquiry, assessment, and alignment. This more agile, adaptable process will directly inform and update our priorities and goals and help us maintain a strategic direction that is consistent with the Wikimedia vision, supports the Wikimedia projects, and is sensitive to the changing global environment."

The full set of findings is available, in the form of a 119-page PDF, on Commons.

The Foundation has finished digesting the outcomes of the consultation, and chief operating officer Terence Gilbey has published a blog post highlighting the findings. Part of this month's metrics meeting was dedicated to these findings, and a full deck of slides—119 pages of them—is is available on Commons.

The consultation was organized around two questions:

Gilbey highlights the following findings:

  • Mobile and app: Mobile-related comments reveal an opportunity to improve our existing mobile offerings for both editors and readers and raise awareness about our native apps. Participants (mostly anonymous users) urged us to “make an app,” when one is already available for iOS and Android devices. We also saw comments that stressed the importance of mobile editing, formatting for smaller (mobile) screen sizes, article summaries for different usage patterns, and the value of “going mobile.”[3]
  • Editing and collaboration: In this category, we find requests to make editing simpler, ideas for enhancing collaboration among editors, suggestions for editing tools, and proposals to build editor rating and qualification programs. This is one of the few categories in which logged-in comments, at 56%, outnumber comments from anonymous and new users. This category provides valuable insight for improvements in editor support including Wikipedia’s visual editor and future projects in the newly created Community tech team, as well as potential new editor support initiatives.
  • Rich content: Participants requested more rich content on Wikimedia sites, suggesting more video, audio, and images. 80% of these comments were submitted by anonymous and new users. One US-based participant commented: “is there any major website in the world with less video?”
  • Volunteer community: We saw a particular interest in improving “community climate” in this category, with a focus on interpersonal dynamics and culture. Participants identified a need to increase diversity (in particular, gender diversity), improve processes and workflows, and address bureaucracy-related challenges. This is another category in which logged-in comments, at 54%, outnumber comments provided by anonymous and new users.
  • Wikimedia Foundation feedback: This category focused on the relationship between the Wikimedia Foundation and the volunteer community and includes suggestions of how the Foundation might change its practices and priorities to align with the volunteer community. These comments are from mostly logged-in users (88%), most of them highly experienced users with an average edit count of more than 64,000 edits. Suggestions included providing better support to editors in a variety of ways and continuing to ask for feedback from core community members.
  • Content quality (accuracy): These comments emphasized the importance of content accuracy, trustworthiness, and reliability. Comments focused on citation quality, the use of expert editors, and even restricting editing (so that “not everyone can edit”). Most (73%) of comments in this category were from anonymous and new users, signaling an opportunity to communicate to readers about the accuracy and trustworthiness of the content within Wikipedia and sister projects.
  • Education and universities: These comments reflected both a concern about the perception of Wikipedia as a (non)credible source for academic inquiry, and also recognition of the growing opportunity for Wikimedia to extend its content, brand, and global presence into online education by developing courses, curricula, and partnering with other online educational resources. 76% of the comments in this category came from anonymous and new users, whereas only 24% originated from logged-in users.
  • Translation and languages: We saw a collective interest in this category from logged-in, anonymous, and new users. Key suggestions included a focus increasing translation capabilities and tool, expanding into more languages, and developing the ability to easily translate across projects. These comments validate the need for the Content Translation tool, which is now available on 224 language-versions of Wikipedia as a beta feature.


In related news, the Foundation is now engaging in what it calls a community capacity development project. According to an an email to the mailing list posted by the WMF's senior program officer, emerging Wikimedia communities Asaf Bartov, the Foundation is allocating staff time to "deliberate capacity-development projects with interested communities in six capacity areas: community governance; conflict management; on-wiki technical skills; new contributor engagement and growth; partnerships; [and] communications". "Community capacity" is defined as "the ability of a community to achieve ... very diverse [goals that] span issues that affect one or all Wikimedia communities." It is, in effect, a trial of a more hands-on approach on the part of the Wikimedia Foundation in recruiting ideas from the community, following along the lines of earlier breakout efforts, most prominently this year's "Inspire" campaign.

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  • The effective termination of Flow is probably the best news about Wikipedia that I think we're gonna hear this year. Anybody who witnessed the destruction wrought upon the "Off-Wiki" website through the introduction of LiquidThreads (forerunner of Flow) can not have been anything but terrified about the forced adoption of this software. It was an asteroid on collision course with English-Wikipedia — now fortunately diverted. Kudos to Lila T. and the new cooperative attitude emanating from San Francisco. Carrite (talk) 01:05, 4 September 2015 (UTC)[reply]
  • As mentioned in the article there is a lot of great stuff we can do to improve our current talk page system that with effort could be easily rolled out in a timely manner. Doc James (talk · contribs · email) 01:22, 4 September 2015 (UTC)[reply]
  • I am not sad to see Flow finally being practically being the given the coup de grâce. I am sad about all the time and money that has been wasted on it while other far more serious priorities have been more quietly swept under the carpet. --Kudpung กุดผึ้ง (talk) 03:29, 4 September 2015 (UTC)[reply]
  • Thank you for mentioning my departure. That's very kind. A couple of little corrections: I wasn't head of fundraising, I was head of the annual giving campaign (Zack Exley was the closest thing to Head of Fundraising, which included other teams as well as mine - Foundation relations, Major Gifts, etc.). I was also not Head of Legal and Community Advocacy - I was Director of Community Advocacy, with no authority over the "L" in "LCA" at all. Nothing like titles and job functions that are as clear as mud, huh? Thanks again. Philippe Beaudette, Wikimedia Foundation (talk) 03:43, 4 September 2015 (UTC)[reply]
  • but plenty of other core improvements, like interwiki transclusion (to centralize template complexity) and further development of Echo notifications (to unify notification streams), remain to complete <-- They remain to complete, because essentially nobody is working on them. They certainly aren't the sort of thing you can do in a weekend, but its not like they are impossible tasks either. In fact, I would consider them significantly less ambitious then a lot of things that the foundation does. If they were considered high priority things, with a team actively working on them, both of those could probably be done in a couple months. I'm also not sure how they would really help flow's nebulous goal (or past goal, I don't think its been a "real" goal of flow for quite some time now) of being a replacement for everything involving a discussion. Bawolff (talk) 07:29, 4 September 2015 (UTC)[reply]
  • Imma offer a somewhat contrarian position here. I've always been concerned about how the current Talk system is trying to use a free-form wiki page for mostly structured discussions. Most of the world does not use free form pages for structured discussions, which may say something about its suitability. Easy to put stuff in the wrong place of the conversation, the need for signing, easy to get confused about where X's post stops and Y's post starts and so on. Putting up header messages is really the main shortcoming in Flow, but a remediable one. Interwiki transclusion and interwiki notifications would be a great thing to work on, now. Also, farewell to Philippe. Jo-Jo Eumerus (talk, contributions) 09:47, 4 September 2015 (UTC)[reply]
  • Hooray! Now I don't need to invent creative workarounds for Flow! A shame about all the time and money spent on it, though... Double sharp (talk) 13:35, 4 September 2015 (UTC)[reply]
  • When there is an announcement to make about a project which involves test subjects, volunteers who participated in the research should be the first to be notified. I am a participant in a WikiProject where the members gave consent to test Flow so that the developers could get user data. Using Flow caused problems which volunteers would not have had otherwise, but I am glad that the developers got some test data. I have no opinion about what is reported in this article - Flow was a nice idea, and am I am sure the decision to stop development was thoughtful.
I feel that the Flow developers should have notified the communities using Flow first, so that those communities could be prepared to have discussions about their future relationship with Flow when more public announcements are made and the wider community is ready to discuss these things. This is true of research generally - volunteer research participants should get priority notification of news about research in which they participate and which affects them. As things are, I have doubts that forums that used Flow would agree to continue using Flow if the developing team does not want userdata any longer. I posted a message to the Flow developer page, but I might have preferred that developers come to the forums where they asked to test Flow and give an option to revert the format to the usual style and let the community decide what to do next.
I am going to signal this at meta:Research:Committee also. When research happens and involves human participants there should be awareness built into the research of how much volunteer time is being consumed and how the impact to volunteers can be minimized. Blue Rasberry (talk) 13:52, 4 September 2015 (UTC)[reply]
  • Re "We're now focusing our strategy on the curation, collaboration, and admin processes that take place on a variety of pages", WP:DRN and WP:FIX are two such pages that could really use some help from the WMF. How do I inform the appropriate people at the WMF that such a need exists so someone can prioritize it among the other requests for help? --Guy Macon (talk) 00:46, 5 September 2015 (UTC)[reply]
  • I for one am gutted at the news that development is to stop on Flow. I think it's an excellent tool that works much better than talk pages, and in the vast majority of cases is already at a point where it would be beneficial to replace them with Flow. I'm really pleased to hear there will still be an opt-in to convert user talk pages to Flow, I'll certainly be signing up for that. WaggersTALK 11:59, 7 September 2015 (UTC)[reply]
  • About

    There's already been one failed initiative to replace them, LiquidThreads...

    You should actually count that as two initiatives, since mw:LiquidThreads 3.0 also didn't succeed. Helder 16:44, 9 September 2015 (UTC)[reply]
  • While I agree that the talk page system could be made more user-friendly for newbies, I am glad Flow is on the chopping block. Modeling everything on WP to be more like Facebook is not the way to go.
Although we've already had a final heckling of Philippe on the functionaries mailing list, I'd like to publicly thank him for all his work over he years. He did a lot for this project, answering emergency emails at 3 AM, helping us deal with the worst of the worst of abusive users, and keeping the functionaries informed about things that affected us. Although I have no doubt His replacement is up to the task, he will be missed. Beeblebrox (talk) 22:14, 10 September 2015 (UTC)[reply]
I am shocked that we are now permitting linkage to a hate & attack site! - 2001:558:1400:10:502C:71A6:6A0:2CFD (talk) 13:10, 11 September 2015 (UTC)[reply]
Not everything Wikipediocracy ever published is bad. ResMar 13:15, 11 September 2015 (UTC)[reply]
I think that Mr 2001, the Comcast employee, sorry user from Philadelphia might not need to be told that.--92.238.57.40 (talk) 13:27, 11 September 2015 (UTC)[reply]
What is this place coming to? 122.111.234.200 (talk) 20:06, 11 September 2015 (UTC)[reply]
  • This is more WMF "Communication problems". There is a temporary pause on Flow "discussion features", but the WMF is still developing Flow and still planning to deploy. In fact the WMF Executive Director announced an intent to deploy it to replace her own Talk page, and still plans on "eventually getting it ready for prime-time". The announcement that they were shifting to work on stuff to help the community was also very misleading. I spoke to the project manager. What they meant is that they are working on a FLOW-ONLY project. (Called workflow.) He said that many of the large projects will get no benefit from it..... because we haven't converted our pages to Flow. When this was initially announced he promised the project would be driven by the needs expressed by the communities. I said obviously the new workflow project should be compatible with existing pages. No dice. I asked if he would respect an RFC saying we need workflow to be compatible with existing pages. I was told that an RFC wasn't needed, the community were a bunch of change-averse luddites, and basically that those Community Needs would be ignored. I then asked if I brought him multiple RFCs (or a multi-wiki RFC) resonably representing the broader Community, would he respect that. So far no response, and it doesn't look promising. The WMF wants our existing pages GONE, still intents to deploy Flow, and is developing new projects as Flow-only. If we don't want Flow, we get a 'screw-you'. The AGF here is that the WMF thinks it's doing the right thing..... maybe their announcements were unintentionally misleading.... but nonetheless everyone (including the author of this Signpost story) were grossly misled by the WMF announcments. Alsee (talk) 23:38, 17 September 2015 (UTC)[reply]
P.S. I tested Flow a bit. Every time I touch it I run into critical problems. Just to cite SOME of the issues I've reported, copy-paste mangles content. Trying to UNDO an edit can mangle content. Flow has two edit modes (Visual and Wikitext)... merely switching between the two modes can mangle content. The Flow discussion threading model mixes top-posting with bottom-posting, which turns larger discussions into incomprehensible spaghetti. Flow expands discussions to more than twice the vertical size (the Flow FAQ has a section "Why does it look like Facebook", explaining this is because Facebook-type usability testing says it's better). Initially Flow developers were simply told to build a chatboard - and they succeed at that. But now Flow is a pile of awful kludges trying to upgrade that chatboard into something editors can use. The kludges are bursting at the seams. It's a disaster. It seems Flow actually worked BETTER when I tested it a year ago. Alsee (talk) 23:53, 17 September 2015 (UTC)[reply]



       

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