Wikipedia and the End of Open Collaboration?

Special report

Wikipedia and the End of Open Collaboration?

This article was originally published by Wikipedia@20. The authors have generously allowed The Signpost, and others, to publish it under a CC-BY license.—S

That which enabled Wikipedia to grow and become an invaluable free and open information resource have changed—both within Wikipedia itself and in the wider world. Hill and Shaw ask if there is room for optimism about the future of Wikipedia or open collaboration more broadly.
— The editors of Wikipedia@20

Was Wikipedia a fluke? Just luck? Some freak accident of timing, technology, and vision? Since the project began in January, 2001, no attempt at collaborative knowledge production has produced as large, widely-used, or valuable a public resource. Given its exceptional character, any attempt to explain Wikipedia’s growth and impact—much less draw general insights on how to replicate it—can seem like a fool’s errand.

Wikipedia’s incredible success masks a more complex story. In fact, not even Wikipedia has been able to maintain a stable community of volunteers over the past two decades. Figure 1 shows the number of “active” contributors to eight of the largest language versions of Wikipedia over time. The top left panel shows English Wikipedia’s explosive contributor growth through March 2007 and its transition into a long, slow period of decline. The other panels show similar patterns across the seven largest Wikipedia language versions measured by contributor base. Readership and other uses of Wikipedia have increased steadily over the period shown. As scholars of open collaboration and as concerned contributors to, and users of, Wikipedia, these dynamics have been the center of much of our research over the last decade.

Although the death of Wikipedia has been foretold many times, the dynamics playing out in the graphs above imply that long-term decline in contributors may be undermining the project from within in important ways. As the contributor bases of most of the large Wikipedia language versions shrink over time, fewer editors means reduced capacity to cover new topics and to maintain high quality content. What future do these projects have? What explains the patterns illustrated in Figure 1? What should Wikipedia and proponents of open collaborations and knowledge do?

Lifecycles of peer production projects

Although no other attempt at collaborative production has produced a knowledge base exactly like Wikipedia, Wikipedia is far from unique. At the heart of Wikipedia lies a model of technology-mediated collaboration called "peer production." Wikipedia did not invent peer production and thousands of other efforts at peer production have occurred. Many of these have used Wikipedia as a model or a source of inspiration. For example, thousands of other wikis—collaboratively written knowledge bases that can be edited and accessed online—have used the same software and organizing principles as Wikipedia to create public information resources on diverse topics. Six such projects hosted by the commercial firm Fandom (formerly known as Wikia) cover such topics as the city of Seattle, crocheting, the book and film series Hunger Games, academic jobs, Star Wars (Wookiepedia), and Starbucks. Each of these projects share a common software infrastructure with Wikipedia and with each other, but they vary in size, goals, contributors, and the sets of rules and norms governing participation. Further afield, other peer production projects that create free and open source software, news communities, and technical support vary even more.

Despite their diversity, some shared patterns also characterize peer production projects. For example, most attempts to create new projects do not amount to much in terms of output or collaborative activity. For every wiki that attracts multiple contributors to create and edit content, many others never attract a single follow-on contributor. This is true of other kinds of peer production projects as well. The rare, successful attempts to build large-scale collaborations also share a lot in common with Wikipedia in terms of how they organize the production of knowledge. For instance, clear founding visions, a core of committed early-stage participants, and strong cultural norms about what constitutes high quality outputs (a good encyclopedia article, for example) help differentiate the projects that grow from those that do not.

Strikingly, many larger and longer-lasting peer production projects seem to unfold over time in ways that are similar to Wikipedia. Figure 1 shows how the patterns of growth and decline seen in the contributor base of English Wikipedia are surprisingly general across different language Wikipedia versions. A similar dynamic is evident in Figure 2 which shows the number of active contributors to the largest 740 wikis hosted by Fandom/Wikia over the first five years of each wiki's history.^[1] To allow for comparison across communities of different sizes, the y-axis shows a standardized measure of the number of active contributors calculated as a proportion of the monthly average for each community.

Figures 1 and 2 provide evidence of general lifecycle dynamics and undermine two common explanations for English Wikipedia's decline in contributor base. First, wikis with vastly different numbers of speakers/readers around the world all seem to "peak" after a few years. This implies that Wikipedia’s rise and decline is not simply because the community has already written everything or exhausted the pool of potential contributors. Compared to English Wikipedia, Spanish Wikipedia and Hindi Wikipedia contain a small fraction of the number of articles and are edited by a fraction of the number of the language speakers. Still, they exhibit similar patterns of growth and decline. Second, the fact that the communities seem to peak at different points in time makes it unlikely that some single external factor can explain the dynamic. For example, English Wikipedia happened to enter its decline around the time that Facebook grew to massive popularity. But other communities peaked at later dates.

Lifecycle dynamics driven by forces operating within communities offer a simple explanation for the similar patterns across diverse projects, languages, communities, cultures, times, and places. However, if communities have lifecycles, what forces drive them? What determines whether a community finds itself in a growth phase or a period of decline or stabilization? A partial explanation derives from the reasons why Wikipedia and other projects grew in the first place.

Some early scholars and proponents of peer production have suggested that peer production projects like Wikipedia grew because they were organized around deeply "open" institutions. Institutions, according to social scientists, are the written and unwritten rules that govern how people interact in the world. From an institutional perspective, Wikipedia was incredibly open in its early days in that it had porous boundaries and very little in the way of formal rules. Even today, almost anybody can join Wikipedia with no more than a click of the edit button. This openness—a lack of what you might call “organizational structure”—made it much simpler to join the projects and contribute. Many other large peer production projects began as similarly open institutions. By lowering the transaction costs associated with collaborative production, open institutions may have catalyzed the growth of peer production communities, leading to the initial phase of accelerating contributions in projects that manage to attract a critical mass of participants.^[2]

Over time, the initial openness of these communities seems to shift. A body of recent research—including a number of studies that we have conducted—suggests that the decline in contributors in both English Wikipedia and a range of other peer production projects has been driven by an increase in newcomer rejection that results in a decrease in newcomer retention.^[3] In general, it appears that peer production projects' decline is not primarily a function of a decrease in potential contributors, but of existing community members turning away newcomers at an increasing rate. In other words, Wikipedia and its cousins are declining precisely because they seem to have moved from a more open model of collaboration to one that is more "closed".

Why are peer production communities becoming more closed in ways that cut off the contributions that sustain them? In our own research over the last several years, we have demonstrated that organizational closure typically emerges in reaction to real threats that communities face. In English Wikipedia, these threats include surges in vandalism.^[4] Vandalism of Wikipedia articles can be relatively innocent and goofy—like a campaign to edit the actor Jeremy Renner’s biography so that it claimed that he is a velociraptor. It can also be profound in its consequences—like the vicious hoax made by editing the journalist and statesman John Seigenthaler’s biography to suggest he had been implicated in RFK’s assassination.^[5] Other types of edits may damage the reputation of the community and degrade the trustworthiness of the content it produces. For example, the outdoor apparel brand North Face worked with an advertising firm to replace images on Wikipedia of notable parks, waterfalls, and other outdoor sites with pictures that prominently displayed the company’s gear.^[6] Multiple public relation firms offer services that involve surreptitiously scrubbing Wikipedia pages of true information a client does not want mentioned in public.^[7]

The threat of vandalism on Wikipedia has increased enormously over time. Figure 3 shows estimates of the percentage of “damaging” edits to English Wikipedia over a period of 9 years.^[8] The figure paints a stark picture and suggests that the proportion of damaging edits increased enormously from only 5% in 2001 through 2004 to around 30% (between 20,000 and 40,000 damaging edits per day) in 2007 around the time that Wikipedia’s active contributor base peaked. These data suggest that Wikipedia’s increased rates of newcomer rejection should be understood, at least in part, as reactions to very real increases in both the amount and proportion of bad stuff coming in the door.

Again, this pattern repeated in a range of other wikis.^[9] This suggests that this rise and decline pattern reflects a durable features of peer production organizations rather than a pathology of Wikipedia. Across many peer production projects, we find early periods of growth followed by increases in attacks and low quality contribution followed by increases in rejections of good-faith and newcomer contributions in response. Declining contributor bases appear as an indirect effect of increases in the need to create, monitor, and maintain quality. Although communities can respond to threats in ways that incur more or less collateral damage, the success of a collaborative project predicated on openness leads to an influx of damaging contributions which leads to difficult decisions that communities must make. Institutional closure provides a way to protect the resources that communities have built.

We believe that dynamics of growth and decline peer production suggest a trade-off at the heart of Wikipedia’s experience over the last twenty years. When Wikipedia was an obscure hobbyist encyclopedia project, there was little incentive to vandalize it. In the early days, there was little incentive for firms like The North Face to launch a surreptitious product placement campaign in its illustrations. In both cases, few people would see any given change and few people would care. Wikipedia’s enormous success created the incentives for vandals and firms like North Face who feel they can co-opt Wikipedia to their own benefit.

Over the last twenty years, Wikipedia has shifted away from a model where it was exclusively focused on building a knowledge base through widespread engagement. Today, that goal remains but it must be balanced against a second goal of maintaining the quality of the knowledge base that Wikipedia has amassed against a set of increasingly determined attacks caused by its growing importance. Where Wikipedia could previously rely on policies of openness, the need to maintain quality means that it has to turn toward new policies of closure and the formalization of boundaries, rules, and routines.

Lifecycle of the peer production model

Peer production includes much more than wikis. OpenStreetMap provides detailed, high quality maps and StackExchange provides hundreds of question and answer sites that resolve thousands of inquiries every day. The products of free/libre open source software (FLOSS) communities, GNU/Linux operating systems run most servers and mobile telephones. In citizen science, the collaborative bird-monitoring database eBird includes contributions from a network of nearly half a million birders.^[10] Although we have not studied these communities in depth, some evidence indicates that the lifecycle dynamics we’ve found in wikis extend to many of these other peer production projects as well. For example, in FLOSS communities that predate Wikipedia by nearly a decade, patterns of growth, maturity, and decline are common.^[11] This wider ecosystem has shifted away from the sort of open organizations that characterized early-stage peer production.

Until 2009 or so, much of mass collaboration online occurred in peer production communities. Closed alternatives were attempted too, but they rarely succeeded during this period. For example, Wikipedia was preceded by a series of less open forms of encyclopedia projects. They were also much less successful. Wikipedia’s two founders, Jimmy Wales and Larry Sanger, famously created Wikipedia as an experiment that would produce content to feed into a more tightly managed and expert-authored encyclopedia project called Nupedia. With a body of rules designed to ensure high quality articles vetted by experts, Nupedia famously failed to attract more than two dozen articles before folding. Wikipedia succeeded because it was structured openly.^[12]

Just as community-based forms of collaborative production took off, experimentation also led to the creation of new organizational forms for building and sustaining information goods in other ways. Many of these forms were inspired by peer production, but are closed in ways that allow firms to maintain control and extract value. For example, Airbnb built the core of its enormous marketplace for housing along very similar lines to a set of “network hospitality” communities that predated it. Both CouchSurfing and Hospitality Club were online communities that predated Airbnb and provided ways to connect people who needed a place to stay with strangers who had an extra bedroom or a couch. Both expressly prohibited monetary exchange.

CouchSurfing and Hospitality Club worked in part because they used a series of techniques like peer-to-peer reputation systems based on interconnected networks of reviews and attestations. Intentionally or not, the creators of Airbnb were able to adapt many of these tools to the context of their venture-funded marketplace for “sharing” residential spaces around the world. Ironically, the communities built on non-monetary sharing began to decline right around the same time that the use of Airbnb and the “sharing economy” took off.

Taken from a paper published in 2017, Figure 4 uses data on all verified hosts on Airbnb and CouchSurfing based on when they signed up.^[13] The two curves show that the number of Airbnb hosts eclipsed CouchSurfing at about the time that CouchSurfing plateaued and began adding new hosts as a decreased rate. While some portion of CouchSurfing hosts departed for Airbnb, we see this as two distinct processes. CouchSurfing appears to have been on the type of rise and decline trajectory described in the previous section. Airbnb supported a market-based form of network hospitality with a much higher ceiling. Airbnb and other market-based players have, in effect, adapted the tools of mass collaboration from peer production. In many cases, they have done so with much more success than their peer production predecessors enjoyed.

The iPhone App Store provides another powerful example. When Apple launched the iPhone in 2007, users could not install applications. The system built by Apple to keep the iPhone clean of non-Apple software was referred to as a “jail” by early iPhone users. Because iPhone users wanted to write and run custom applications on their smartphones, a large portion of them—a minimum of 25% according to one analyst—would “jailbreak” their phones and install a range of custom applications.^[14] Many of these applications were released under free licenses and developed in peer production communities. After failing to prevent jailbreaking through a cat-and-mouse game, Apple eventually created their own App Store. The Apple App Store ensures that anybody can create and disseminate apps in a decentralized way similar to what occurred with the peer-produced software for jailbroken phones.

In the App Store, however, Apple put itself in the middle of every transaction. The company sets policies and decides what software will and will not go into the store. Apple also taxes any financial transactions between iPhone users and app developers. Sure, the software development ecosystem of the Apple App Store is “open” insofar as it creates a porous boundary of software development that extends beyond Apple, but it also remains closed in terms of critical questions of control over the ecosystem. Like Airbnb and Apple, firms have learned to enact strategic closure around critical parts of the online communities producing valuable goods and services collaboratively. They harness decentralized creativity, just like peer production communities do, but manage it to ensure that they preserve control and the ability to extract payments.

At a certain point, the growth of firm-controlled models of distributed collaboration and information exchange comes at the expense of peer production. The peer production model that created Wikipedia was the product of a moment where working openly in commons was the only available technique for building the kind of massive, public knowledge repository that is Wikipedia’s goal. In the ways we have detailed, large firms have found ways of harnessing the kind of open collaboration and community-based organization that made Wikipedia successful without placing the products of this collaboration in open commons or distributing decision-making authority over these communities to participants.

The rise and fall of the organizational form of peer production reflects a second lifecycle dynamic. Although the evidence for this second lifecycle is sketchier, we offer one more piece of anecdotal support in favor of it: the emblematic peer production communities were nearly all created before 2010. Linux was created in 1991; Apache in 1995, Wikipedia in 2001, OpenStreetMap in 2004, and StackExchange in 2009.

Mass collaboration and distributed knowledge sharing on the Internet has hardly slowed down. What has changed is the way that it is occurring. If Wikipedia were created today, we think it much more likely that it would have happened in a market. Which is to say that it would not have been Wikipedia at all.

The future

We could conclude our essay focusing exclusively on the gloom-and-doom side of our story. The largest, most impactful, and most storied peer production communities are past their peaks, at best. Some of the most deeply innovative, public-spirited, and transformative parts of the web that helped build invaluable digital infrastructure relied upon by billions cannot hope to compete with venture-funded and for-profit alternatives that have found ways to enclose and extract resources that might have been shared far more widely. These are fair, accurate interpretations that make us fearful for the future and our collective ability to build a world in which everyone enjoys free access to the sum of all knowledge.

At the same time, we find that thinking about peer production lifecycles in the context of Wikipedia’s first twenty years opens up several strategic opportunities. First, a deeper understanding of the patterns of community development that impact Wikipedia can inform policy interventions aimed at sustaining both the encyclopedic resources it has created and the communities of volunteers who have built them. Second, and in an analogous way, thinking about the past and present trajectories of peer production communities more broadly can justify opportunistic investments in the peer-produced resources that currently exist as well as those that might be created. Open access, peer-produced encyclopedias and other forms of public knowledge have enabled follow-on innovations, wealth, and social benefits that Wikipedia’s founders never saw coming.

The lifecycle dynamics we have described do not mean that Wikipedia is destined to die and disappear or that future efforts like Wikipedia cannot thrive in the future. But in that the conditions that allowed Wikipedia to emerge and grow have shifted, reproducing Wikipedia’s past successes will likely require additional resources and different tactics. With knowledge of the value that Wikipedia has produced in hand, it falls on us to tackle the new challenges of sustaining this value. We must develop new ways of balancing this goal with the goal of continued production. It falls on us to preserve the opportunity for similarly extraordinary collaborative efforts of the future.

Acknowledgments: This work was supported by the National Science Foundation (awards IIS-1617129 and IIS-1617468).

Notes

^ ^a ^b The figure is reproduced from Nathan TeBlunthuis, Aaron Shaw, and Benjamin Mako Hill, “Revisiting ‘The Rise and Decline’ in a Population of Peer Production Projects,” in Proceedings of the 2018 CHI Conference on Human Factors in Computing Systems (CHI ’18) (New York, NY: ACM, 2018), 355:1–355:7, https://doi.org/10.1145/3173574.3173929.
^ Yochai Benkler, “Coase’s Penguin, or, Linux and ‘The Nature of the Firm’,” The Yale Law Journal 112, no. 3 (December 2002): 369, https://doi.org/10.2307/1562247; Yochai Benkler, The Wealth of Networks: How Social Production Transforms Markets and Freedom (New Haven, CT: Yale University Press, 2006).↩
^ Aaron Halfaker et al., “The Rise and Decline of an Open Collaboration System: How Wikipedia’s Reaction to Popularity Is Causing Its Decline,” American Behavioral Scientist 57, no. 5 (May 1, 2013): 664–88, https://doi.org/10.1177/0002764212469365.
^ TeBlunthuis, Shaw, and Hill, “Revisiting ‘The Rise and Decline’ in a Population of Peer Production Projects.
^ John Seigenthaler, “A False Wikipedia ‘Biography’,” USA Today, November 30, 2005, https://usatoday30.usatoday.com/news/opinion/editorials/2005-11-29-wikipedia-edit_x.htm; Katherine Q. Seelye, “Snared in the Web of a Wikipedia Liar,” New York Times: 4, December 4, 2005, https://www.nytimes.com/2005/12/04/weekinreview/snared-in-the-web-of-a-wikipedia-liar.html.
^ Sarah Mervosh, “North Face Edited Wikipedia’s Photos. Wikipedia Wasn’t Happy,” The New York Times: Business, May 30, 2019, https://www.nytimes.com/2019/05/30/business/north-face-wikipedia-leo-burnett.html.
^ Rebecca Lefort and Ben Leapman, “MPs Accused of Wikipedia Expenses ‘Cover-up’,” May 8, 2010, https://www.telegraph.co.uk/news/newstopics/mps-expenses/7696484/MPs-accused-of-Wikipedia-expenses-cover-up.html; Michael Cieply, “Wikipedia Pages of Star Clients Altered by P.R. Firm,” The New York Times: Business, June 22, 2015, https://www.nytimes.com/2015/06/23/business/media/a-pr-firm-alters-the-wiki-reality-of-its-star-clients.html; Liz Alderman, “Bell Pottinger, British P.R. Firm for Questionable Clients, Collapses,” The New York Times: Business, September 12, 2017, https://www.nytimes.com/2017/09/12/business/bell-pottinger-administration.html.
^ Visualization and new analysis of data shared by Halfaker et al., “The Rise and Decline of an Open Collaboration System.”
^ TeBlunthuis, Shaw, and Hill, “Revisiting ‘The Rise and Decline’ in a Population of Peer Production Projects.”
^ Team eBird, “eBird 2018—Year in Review,” eBird, December 21, 2018, https://ebird.org/news/ebird-2018-year-in-review.
^ Charles M. Schweik and Robert C. English, Internet Success: A Study of Open-Source Software Commons (Cambridge, MA: MIT Press, 2012).
^ Benjamin Mako Hill, “Almost Wikipedia: What Eight Early Online Collaborative Encyclopedia Projects Reveal About the Mechanisms of Collective Action.” in Essays on Volunteer Mobilization in Peer Production (Cambridge, Massachusetts: Massachusetts Institute of Technology, 2013).
^ Maximilian Klein, Jinhao Zhao, Jiajun Ni, Isaac Johnson, Benjamin Mako Hill, and Haiyi Zhu, “Quality Standards, Service Orientation, and Power in Airbnb and CouchSurfing,” Proceedings of the ACM on Human-Computer Interaction 1, no. CSCW (2017): 58:1–58:21, https://doi.org/10.1145/3134693.
^ Tom Krazit, “Apple: 250,000 iPhones Bought to Unlock,” CNET, October 23, 2007, https://www.cnet.com/news/apple-250000-iphones-bought-to-unlock/; Ethan Mollick, “Filthy Lucre? Innovative Communities, Identity, and Commercialization,” Organization Science 27, no. 6 (December 1, 2016): 1472–87, https://doi.org/10.1287/orsc.2016.1100.

← Previous "Special report"

Next "Special report" →

In this issue

2 August 2020 (all comments)

Special report

Discuss this story

These comments are automatically transcluded from this article's talk page. To follow comments, add the page to your watchlist. If your comment has not appeared here, you can try purging the cache.

An evident issue with simply counting the number of contributors is that it leaves aside the question of how efficiently they are able to work. I can think of quite a number of ways in which I work more efficiently than in 2003, when I started editing here (templates, a editing box which makes it quick to add references, text from Wikisource, better online resources from Internet Archive to Google Books to JSTOR ...). I don't think we should ever get complacent about the state of the editing community, but they can certainly be productive. Charles Matthews (talk) 18:53, 2 August 2020 (UTC)[reply]

I have to go through the article again, but I think it reveals a major fallacy in its methodology, that the reduced numbers of articles created/edited when compared to the initial years shows gradual decline. You can't do that because at the outset nothing was written, and today it's much harder identifying topics to write about. A better methodology would be to compare the rates and numbers of editors that edit on news stories that are significant at the moment, e.g. recent notable newsworthy deaths of African American men and world events like Arab Spring or volcanos erupting. Perhaps if you would focus less on numbers and more on quality of editing - for example rate the quality of articles on post-2000 American presidents or politicians as they stood on their last day in office, or look at the quality of articles on new films (over the past 20 years) 2 months after their opening date. To me that would be a closer determinant of where and how Wikipedia is progressing. - kosboot (talk) 19:22, 2 August 2020 (UTC)[reply]

Wikipedia is like a giant barn raising. Neighbors (in this case the world community) saw Larry and Jimbo moving in, came on by with hammer and nails, and stayed around for a couple of decades to make sure the wind wouldn't blow it down. The end of open collaboration? Ha! A great beginning! Randy Kryn (talk) 19:17, 2 August 2020 (UTC)[reply]
There are some major issues here:
- Firstly the decline in active editors appears to have stopped a considerable time ago.
- Secondly the curve on vandalism ends in 2010.
- Thirdly we have "new" techniques for dealing with vandalism, which reduce the amount of effort required per incident. Notably edit filters, anti-vandal bots, STiki and Huggle
All the best: Rich Farmbrough 20:37, 2 August 2020 (UTC).[reply]

The vandalism did not end; the graph did. It seems that our new technology has been effective in combating it, but not eliminating it. Moreover, the more insidious forms of attack require human, often expert, intervention. Hawkeye7 (discuss) 00:54, 3 August 2020 (UTC)[reply]

Another factor - as Wikipedia is a project that got lots of attention and press, lots of people popped over to try it out and see what it is. Most of these didn't stay long because the project didn't really match up with there inherent interests, so they lost interest and left. The remainder found that they enjoyed editing and stayed. This factor is pretty common is new things that get lots of media attention. Pokemon Go had the same pattern, lots signing up in curiosity, while a smaller number remain to this day. Oiyarbepsy (talk) 20:48, 2 August 2020 (UTC)[reply]
- I would compare writing a useful Wikipedia article -- not a GA or FA class article -- involves as much work as writing an undergraduate term paper. People who think writing term papers as fun are definitely a small, uncommon group. (Maybe the W?F should spend resources into keeping established editors, maybe as much as they spend on recruiting new talent.) -- llywrch (talk) 22:23, 2 August 2020 (UTC)[reply]
  - Any undergraduate should be capable of writing a GA class article, and we have actually demonstrated this is true on the HOPAU project. Hawkeye7 (discuss) 00:54, 3 August 2020 (UTC)[reply]
    - I was referring to the amount of work -- required to research, organize, rewrite -- needed to accomplish this, not to the skill level needed. It's been many years since anyone could say, "Hey I have an hour to kill; I'm going to make some article on Wikipedia much better." (For the record, undergraduates are quite capable of writing term papers. Otherwise they would not be admitted to college in the first place.) -- llywrch (talk) 21:01, 4 August 2020 (UTC)[reply]

The authors conclude that the "rise and decline pattern" of contributor participation "reflects a durable feature of peer production organizations rather than a pathology of Wikipedia." This statement is partly true, partly false, and dangerously misleading. Some Wikipedia editors, including some admins, express a pathological animus toward inexperienced editors. By doing so, they prevent Wikipedia from retaining new editors to carry on, and improve, Wikipedia. Regardless of what happens at other peer production organizations, Wikipedia cannot afford to continue squandering its most precious resource.

Wikipedia has become an important, perhaps indispensable, information source for knowledge seekers worldwide. I have been editing English Wikipedia since 2006. English Wikipedia's style of collaboration has been consistently hostile to new editors. I adapt quickly and I obey policies and guidelines (here and elsewhere), so I never had problems here. But I see hostility to inexperienced editors frequently.

My main computer is always logged in to Wikipedia. My edits are rarely reverted. However, when I edit from a library's computer or my phone and I don't bother to log in, more than half of my etits are reverted with no explanation. Many people have low self esteem and put others down in an attempt to feel better about themselves. Such individuals stand out in organizations, and English Wikipedia has them in abundance. In college fraternities, these individuals may make up 20% of the "fraters" (brothers), but they do 90% of the hazing. Patrolling edits is important work here. But guess which personality types are attracted to edit patrol. It's soooo easy to click that undo link.

I repeat: Wikipedia cannot afford to continue squandering its most precious resource.—Finell 21:13, 2 August 2020 (UTC)[reply]

... when I edit from a library's computer or my phone and I don't bother to log in, more than half of my e[d]its are reverted with no explanation. Shocking, but maybe not surprising. And it's even easier to revert a contribution when it's made by a new editor who can't possibly follow all our detailed policies and guidelines, as they don't care about them and just wanted to make a straightforward improvement. I think many experienced editors' default is to revert rather than leave it be, which is completely backwards. Additionally, there should be much more focus on improving an edit rather than reverting: it does take a lot of conscious effort because the latter is just so easy, whereas the former requires genuine engagement and some knowledge of the subject matter. I'm probably guilty of holding new editors to a double standard myself sometimes. — Bilorv (talk) 18:26, 3 August 2020 (UTC)[reply]

We obviously work on different WikiProjects, but my impression is that at least 75% of anonymous edits are pretty much worthless. I bet you could poll the members of the groups in which I participate and they would agree (because they're also the ones that revert them). I know I'm far from alone in wishing that registration would be mandatory. Anyone could still edit - but that would make them take greater responsibility. - kosboot (talk) 21:19, 3 August 2020 (UTC)[reply]

I'd need to think a bit more carefully before putting a number on it, but 75% sounds reasonable to me. My point is more that I see more edits reverted than just the worthless ones. I don't think the issue here is anonymous users not taking "great responsibility". I think the issue is that our learning curve is more like a cliff they have to climb with no tools to work with. Lots of worthless edits I see are fully made in good faith and completely reasonable to make if you're not intricately familiar with the subject-specific Wikipedia conventions. — Bilorv (talk) 13:02, 8 August 2020 (UTC)[reply]

Interesting article, but I am not sure about several things here. First, we do not necessarily require an ever-increasing editor base. Wikipedia needs to sustain itself, not create increasing revenue for shareholders. The threat of vandalism seems over-exaggerated (and the studies are ancient). In my own experience while reading (i.e. not searching for vandalism), visible vandalism has become quite rare, and well under control using various means of protection, anti-vandalism bots, and long term blocks. Silly vandalism is also comparatively easy to notice for readers and therefore harmless. The massive amounts of well-written advertising, on the other hand, are much harder to deal with, and an increased influx here could overwhelm the editors we still have (and things like ACPERM that make it impossible for good faith newbies to start an article with the instant gratification of the wiki model, i.e. without having to ask anyone else for permission, don't inconvenience professional advertisers much at all). I think we need to have a better approach to welcoming newbies (by that I don't mean pasting templates on their talk page, but actually looking at what they are trying to do and helping them learn how to achieve that) while showing the professional spammers the door. —Kusma (t·c) 22:14, 2 August 2020 (UTC)[reply]
- Hey Kusma, I consent to most all you wrote above. Good and structured diagnosis! And especially the procceeding with hopeful new editors: not "pasting templates on their talk page, but actually looking at what they are trying to do" is straight the right way. But let us stay honest: very few wikipedians are doing it like that. Maybe much too few. How to grow their numbers and group dynamics? That might be a key. And basically there is another basal factor (newbies are only a partial quantity): how to augment positive personal feedback to valuable contributors (not only the "stars"). More esteem for appreciated individuals could probably 'change the game' and consolidate the numbers of experienced contributors. Maybe while some more sophisticated methods to scare off narcisstic personalities are also necessary. -- Just N. (talk) 20:02, 3 August 2020 (UTC)[reply]
- Even if Wikipedia "do[es] not necessarily require an ever-increasing editor base", we still must attract and retain lots of new editors, constantly, just offset attrition. Active editors die and become disabled. Other active editors either reduce the time they devote to editing Wikipedia or quit editing altogether because of other responsibilities or interests and for myriad other reasons. Furthermore, for Wikipedia to remain useful, existing articles require frequent revision and new articles must be written as the world's collective knowledge increases at an astonishing rate. As a result, Wikipedia's text base constantly increases. As a result, we do require "an ever-increasing editor base" to maintain the ever-increasing text.—Finell 01:16, 13 August 2020 (UTC)[reply]

"The top left panel shows English Wikipedia’s explosive contributor growth through March 2007 and its transition into a long, slow period of decline." Are we all looking at the same thing? I am seeing that for more than five years the number of active editors has been flat. I interpret this as Wikipedia reaching a "mature" stage of sustainability. The authors seem to have a preconceived view which they wish the figures to support. But they don't. Which rather undermines both the whole thesis and the authors' credibility. Gog the Mild (talk) 22:22, 2 August 2020 (UTC)[reply]
Indeed the graphs basically says that the German Wikipedia is the only one in a long-term decline, while the others have stabilized. Have they stabilized at a sustainable level given the increasing amount of content? Hard to tell. —Kusma (t·c) 22:37, 2 August 2020 (UTC)[reply]
This is why I stopped reading after two paragraphs. The authors clearly have their own opinion and don't mind claiming the data supports it even when it clearly does not. When the graph shows the trend has stabilized for years and the author's describe it as an lengthy decline, they lost any credibility at the outset. The Signpost should be ashamed to run this at length, making it look like a "fake news" site. ~ Ningauble (talk) 00:35, 3 August 2020 (UTC)[reply]
Maybe its time to reconsider anonymous editing. Its time seems to have passed. Hawkeye7 (discuss) 00:54, 3 August 2020 (UTC)[reply]
- Well, I personally wouldn't miss IP-contribs. But OTOH we'd have to consider how to replace it by another low obstacle mechanism. How not to be easily confused with lassoing methods like instagram/facebook which always try to force membership on you? -- Just N. (talk) 20:18, 3 August 2020 (UTC)[reply]

- That's an interesting idea. Asking them to use their facebook account to login. Sock puppetry would then result in not just the loss of Wikipedia access, but their facebook account as well. Hawkeye7 (discuss) 21:36, 3 August 2020 (UTC)[reply]
It is a strange experience for me to look at graphs that show that editor numbers have been stable for well over six years and then read all this talk about the "decline" in editors. And then a graph about vandalism and unconstructive editing that's ten years out of date, with no data since 2010. The fact of the matter is that editing Wikipedia was a fad, pure and simple, in 2007 when the number of editors peaked. There were millions of obvious opportunities to write articles easily back then, which I call the "low hanging fruit". Lots of people wrote an article or two, bragged to their friends, and moved on to the next fad. Given the nature of writing a successful encyclopedia open to the participation of anyone, that is entirely to be expected, as was the predictable decline when a large majority of articles about obviously notable topics were already written, and the faddishness factor faded. I see no signs of crisis. Backlogs at administrative noticeboards are manageable, bots do much of the easy work fighting vandalism, and human patrollers deal quite effectively with most of the rest. Our coverage of truly encyclopedic current events like the COVID-19 pandemic is excellent, and there are plenty of opportunities to write new articles for serious new volunteers willing to familiarize themselves with our policies and guidelines, even superficially. Yes, Wikipedia is an unfriendly place for promotional editors, POV pushers, incompetents, and the wide range of kooks and cranks. And, yes, some editors are jaded and unfriendly to newbies, and yes, we have systemic biases that many experienced editors work every day to overcome. But an analysis based on flawed data and flawed assumptions ends up as flawed research of limited value. Cullen³²⁸ Let's discuss it 02:31, 3 August 2020 (UTC)[reply]
Just some random thoughts. People worry about driving away new editors. I also worry about driving away established editors. I find the editor experience to have changed in the 15 years since I started. I felt I had collaborative relationships with many other editors then, I don't feel that now. Many of the editors I remember working with are gone. That has taken some of the fun out of editing. I've been more or less inactive the last few months after I was accused of biting newcomers because I was reverting edits and leaving standard template messages on the reverted editor's talk page. I'm sorry, but I cannot bring myself to leave edits that I feel reduce the quality of Wikipedia just to avoid offending someone. I often did leave personalized messages when I reverted someone, but how much effort I was willing to put into that varied over time and circumstances.

I would also note that we do still have a vandalism problem. I constantly was seeing subtle unsourced changes to numbers, such as populations and temperatures on climate charts. I would have to take the time to search for reliables sources for the numbers (many were unsourced, or the sources were dead or out-of-date) to fix them. A couple of years ago I found a hoax page that was two years old. I wonder how many more such hoax pages are out there.

I like creating content. I no longer enjoy patrolling my watchlist. I probably will continue adding well-sourced content to Wikipedia, but I probably will not continue patrolling my watchlist since my style offends some people. - Donald Albury 21:56, 3 August 2020 (UTC)[reply]

Well, I enjoyed reading your observations and conclusions, Donald Albury. I like that 'values' based approach of yours, even if it seems to be called 'old-fashioned' nowadays. I'm not sure if it's Wikipedia 'psycho' development or just the reflection of the controversial society all around where we are living in real life. -- Just N. (talk) 18:41, 4 August 2020 (UTC)[reply]

Guys, your confidence of extrapolation is much wider than the range of your predictions. EllenCT (talk) 03:48, 4 August 2020 (UTC)[reply]

Most of this discussion had concerned quantity of edits and edtors, not their quality. Looking back to the beginning, or even the stage reached when I came here in 2007, the average level and academic sophistication of our articles and our referencing has increased enormously. (I refer primarily to the WP I know best, enWP). The general attitude in 2007 was that anything that looked like a RS would do, and that it was enough to quote the headline; when it came to academic sources, all peer reviewed articles were equal, as were all published books. Except in the most extreme cases, we never looked at the actual source itself, and the possible bias of the content. We made generalizations based on the sketchiest evidence , as long as they fit our prejudice, and we rarely had detailed discussions except where different prejudices came into conflict. The clearest example is the content of medical science articles then and now, but other fields such as history and politics had similar problems. We accepted without hesitation articles on organizations and their leaders based on the most outrageous of promotional content. The net result is that we are left with half a million articles that need radical improvement or deletion. We no longer accept such content, and I give tribute to the heroes at AfC such as Kudpung, but also to the general impatience at such material now present at AfD.

Similarly, we 13 years ago had many established editors who could write superficial but plausible content over an absurdly wide range of topics. We may have slightly fewer active editors now, but the ones that stay are ones who can write and source properly--we have little hesitation in remove coi and other problematic editors.

I hope we remain forever a platform for amateurs, but I hope to see continuing progress in attracting a higher grade of these amateurs, and I hope that one continuing way to bring them here will be not just the formal educational programs, but the outreach programs of the local wikigroups. It is through specialized subject groups and local groups that we will make progress. DGG ( talk ) 08:25, 4 August 2020 (UTC)[reply]

Your last sentence has caught me, DGG. Just by curiosity a question: which specialized subject groups and local groups are you personally part of? Do you seriously estimate that nearly anybody in Wikipedia would join that groups if they were available? How much time and free capacities do have 21th century people on average? Please don't misunderstand this questioning as attacking, it's just considering possibilities in the world of today. Regards, Just N. (talk) 18:56, 4 August 2020 (UTC)[reply]

I'm on the board of WM-NYC, and was active in the ed program in its first years; I'm quite active on some of the admin boards & wikiprojects and subject workgroups here, though which ones they are varies with time, & have been a member of arbcom for 5 of the last 6 years & before that active in OTRS, and will be again. But I'm not a fair example: I'm a retired librarian. However, most of the other people I've worked with on these groups whom I know are not at all retired--most hold full time jobs or student commitments. At enWP I'm only the 118th most active editor, and only the 50th most active admin. Most of those above me on the list whom I know also have full time jobs or commitments. I personally would not ever have been able to do as much on & off WP as some of them do. Many of the people in WM-NYC are only somewhat active there and slightly active in WP, but still find both valuable enough to have joined. DGG ( talk ) 19:38, 4 August 2020 (UTC)[reply]
Yes, I'd concur with many of the above comments. The number of active editors is now clearly stable, and has been for some years. Vandalism attempts may have increased, but so has the bot capability to detect them. The rush to create any kind of article on anything, with or without citations (mainly without), has happily abated, leaving an immense quantity of work which has steadily improved in quality, to the point where many WikiProjects rightly do not tolerate any additions not supported by reliable sources. The proportion of articles classed as Good Articles has quietly and steadily increased. Has the time come to end IP editing? - there's no need for any kind of pressure or advertising, just a simple 'to edit, please log in or create an account'. 'Everyone' will still be able to edit, with that simple step. Wikipedia lives. Chiswick Chap (talk) 08:56, 4 August 2020 (UTC)[reply]

"In fact, not even Wikipedia has been able to maintain a stable community of volunteers over the past two decades" - well, not having existing for two decades would seem to make this a tautology, "long, slow period of decline" - looks pretty steady since 2013. I see no cause for concern here. Maury Markowitz (talk) 13:36, 4 August 2020 (UTC)[reply]

This is one of the few Signposts' articles I've ever read and the first to ever comment too. I really enjoyed the analysis. I have been managing and studying virtual fandom communities over the course of 3-5 years and even there, there is the same phenomenon with activity. Even if no community work actually is needed. You get a growth period because of having porous boundaries, with the growth comes ill-faith activity usually in forms of trolling and cyberbullying, you get forced to start activating defenses against these kinds of behaviors by using rules to regulate interaction or certain standards users must adhere to before being allowed to join, you start banning people, all this starts the stale period and eventually, because of a lack of new activity, it starts the decline period. Many virtual communities work like pyramid schemes in that sense. In order to have new activity, whatever that is, you need users to get interested in the project and in order to get people interested in the project, you need to give them new activity. You must also factor in the fact that most new activity comes from not-so-new-but-still-new users because of the constant need of new insiders as they traverse into boundary positions, a rather harsh socio-reality, and you get left with the fact that virtual volunteer communities continuously need new people in order to survive. The reason for that is since it is a volunteering job, you actually "pay" people with happiness and as time goes by, that happiness gets ever the more so hard to find (basic psychiatric reasons) so that sets in motion the whole cycles described in countless of analysis related to these kind of communities. On my opinion, I think it would be better if we could accept the whole process described above and treat it as a given truth, acknowledge it and try to find ways to make our communities' futures brighter co-existing with that aspect. Medicine works by treating death as a given truth and working from there trying to postpone it (maybe even indefinitely) or even defeat it - if that will ever be possible, - not by pretending it doesn't exist. - Klein Muçi (talk) 11:01, 6 August 2020 (UTC)[reply]
The Hill is always a good read. I see this essay in line with TeBlunthuis, Shaw & Mako Hill 2018. What I enjoy about their approach is that they skip the alarmism we sometimes see in the movement. And indeed, the surprising coincidence of the growth/decline-pattern in several large Wikipedia editions remains crying for an explanation. I have given some thought to chronological aspects of wikis and find it a desideratum to learn more about these patterns. From a historian's point of view, I would speak of typical periods in the evolution of a wiki, and am interested how to define them better. Ziko (talk) 22:20, 10 August 2020 (UTC)[reply]
The Signpost covered the 2015 rally in editing volume five years ago. Why waste electrons on stuff written by people who haven't noticed that it is now 2020 and editing is still above the 2014 minima? The reality is that we are a volunteer project that happens to be on the internet. There are lots of volunteer projects out there which have long outlived their founding generation, if only because few humans live to be a hundred and plenty of charities do. To understand how our community is changing and what its potential future is you need to look at volunteer organisations that have lasted a lot longer than we have. It would also help if you or the WMF ran some editor surveys to find out basic things like our changing age profile, and how much of our activity is moving to Wikidata. Ϣere SpielChequers 16:43, 11 August 2020 (UTC)[reply]
An interesting exercise would be to create charts of contributors to Draft namespace and combined contributions to Draft- and Main-spaces, and compare these with mainspace-only contributions. – wbm1058 (talk) 21:26, 16 August 2020 (UTC)[reply]

Open collaboration is the most important part of being a Wiki. Otherwise its just a one-sided encyclopedia. --Comrade-yutyo (talk) 21:29, 24 August 2020 (UTC)[reply]
When discussing "a surreptitious product placement campaign in its illustrations" (or any other similar behavior), could the name of this company be made less conspicuous (e.g., mentioned only in footnotes)? By mentioning this company three times in the text body, the Signpost is making free advertisement for it. Apokrif (talk) 20:24, 2 October 2020 (UTC)[reply]

Get the latest headlines on your user page – just add {{Signpost-subscription}}.

Home

About