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Affiliates' nomination of WMF trustees announced; FDC's straight talking to WMF

Nataliia Tymkiv (User:Antanana), nominated for WMF trusteeship by chapters and the thematic organisation

Since 2008, Wikimedia chapters (additionally, since 2013, the single thematic organisation) have been permitted to select two of the 10 board trustees for two-year terms that start in even-numbered years. Despite the widespread use of the term "affiliate-selected" on Meta and in announcements, user groups, which number 58 of the 90 affiliates, are still not part of the process.

On 9 May, facilitators Chris Keating, Lorenzo Losa, and Lane Rasberry announced that the successful candidates in this year's election are Christophe Henner and Nataliia Tymkiv. In this election, 40 of the 42 eligible affiliates voted, a marked turnaround from the 2014 election, in which only 27 of 41 voted, a poor showing that almost certainly affected the outcome. The voting of each affiliate is concealed from Wikimedians, except those who can log in to the chapters wiki. The election is conducted using a single transferable vote system, in which the participating organisations number each candidate in order of their preference; these preferences are then exhaustively redistributed in rounds (nine in this election). The first preferences received by each candidate are published, but the final distributions are posted only on the secret chapters wiki. Curiously, the facilitators stated that "it is the closest ASBS result for some time", while at the same time revealing that the second-highest vote was "between Nataliia (16.09) and Siska (9.91)", figures that do not appear to be close.

The numbers of first preferences received by each candidate were: Christophe Henner (9.00); Siska Doviana (6.75); Jan Ainali (5.50); Osmar Valdebenito (5.50); Nataliia Tymkiv (4.75); Susanna Mkrtchyan (3.25); Lodewijk Gelauff (2.50); Maarten Deneckere (1.50); Kunal Mehta (1.25); and Leigh Thelmadatter (0.00).

Christophe Henner (candidate statement and résumé) is deputy CEO of Webedia (google translation, website), the digital division of Fimalac. He has been a Wikimedian volunteer for 12 years, and has been a board member of Wikimedia France for 10 years.

Nataliia Tymkiv (candidate statement and résumé) is from western Ukraine. She has masters degrees in information management and public administration. Her career has involved the role of executive director and chief accountant in the private sector, and since 2010 she has worked for the Centre for Democracy and Rule of Law, a think-tank and lobby group of media lawyers and experts specialising in media policy and human rights. Nataliia has been a member of the Ukrainian chapter since 2012 and a board member since 2013, with responsibilities for financial matters and programmatic work.

We asked Christophe and Nataliia a series of questions related to their nomination (which still has to be approved by the board itself). Are they concerned at the lack of consistency and transparency in how each voting organisation conducted its selection process? (The Signpost knows of only four affiliates that have publicised their votes: Germany, France, the UK, and Ukraine.) Nataliia believes the process "can be organised better and in a more transparent way", and described Wikimedia Ukraine's detailed and open process. "I think that WMFR was very bold and brave to share their reasoning first. ... Personally I believe that voting should be public ... though it seems to have its drawbacks", linking to a Meta discussion on the question. For Christophe, consistency is not such an issue, but he would opt for publishing the detailed results of each affiliate on Meta.

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Christophe Henner (User:Schiste), nominated for WMF trusteeship by chapters and the thematic organisation
The pledge of personal commitment that trustees must sign makes it clear that their commitment is to the WMF rather than a trustee's constituents: "In all matters that come before the board of trustees for a vote that may favorably impact ... any organization of which I am a part, I will reveal that relationship and abstain from a vote in the matter." To test the nominees' understanding of this requirement, we asked them how they will represent the interests of affiliates on the board. Nataliia's response was strongly in line with this legal undertaking: "The affiliate-selected board seats are not affiliate representatives, so the ones selected by affiliates would not be representing 'the interests of affiliates on the Board'." Christophe's response was not as legally clearcut: "I won't represent the interest of anyone except of the movement. ... we should see ourselves as agents of our mission belonging to a movement that happens to have separated organizations."

James Heilman has declared that he is happy to return to the WMF board. We asked the nominees whether they are in favour of appointing him to the recently vacated community-selected seat on the board. Christophe wrote:

Nataliia's attitude was different: "I do not have full information about the removal, but based on what I know I would say yes, it is his place by right. But it seems to me that maybe a healthy new community-selection process is needed. To confirm."

Our final question concerned the tension surrounding communications between WMF staff and the board during the upheavals of the past months. "Based on your considerable experience as a Wikimedia affiliate board member, how are you going to address what appears to be an institutional problem of how this communication should occur?" Readers may be interested in the considered responses of both nominees. Nataliia wrote:

Christophe, similarly, said he needs to gain a better understanding of where the failures were on a board level.

T

FDC recommendations

The FDC and supporting staff members in Warsaw, May 2016

The WMF's volunteer Funds Dissemination Committee has announced its recommendations to the Board for funding the annual plans of applicant affiliates, with a total of US$1.138M. For the India-based Centre for Internet and Society, $153k is recommended (100% of the ask, 12.5% down on last year's funding for this applicant); Wikimedia Armenia $180k (93% of the ask, 50% up on last year); Wikimedia France, $620k (89%, 5% up on last year); and Wikimedia Norway, $185k (87%, 31% up on last year).

The FDC's review of the submitted WMF 2016–17 annual plan mentions "the extended period of turmoil within the Wikimedia Foundation, at the Board, executive, and staff levels ... The organizational stabilization phase has now begun and the FDC applauds the professionalism and passion for Wikimedia’s values shown by Foundation staff, executives and Board of Trustees." The FDC repeated its call for an external assessment of WMF governance—both the internal organisation of the Board and its relationships to other parts of the movement. In particular: Board composition, including selection processes, recruitment and diversity; the relationship between the Board and the ED; communication channels between the Board and the staff, community, and affiliates; the selection process and criteria, and onboarding, for appointed Board members; advisory board constituents, roles, and duties; and resources allocated to the Board to fulfil their duties/responsibilities.

The FDC pointed to the Foundation's short-term strategic plan that has been developed, on which the annual plan has been based: "The lack of clarity in strategic direction since 2014 has caused significant waste of time, money, talent, goodwill, and momentum."

On staffing, the FDC noted that: "while staff numbers are only increasing by 5 FTE in the forthcoming financial year, in the last 3 months of this year the plan is to hire 15 people—which sounds like a rush to fill positions before the year end, after a year with significant staff turnover. The FDC encourages the WMF to not rush hires, particularly given that C-level staff positions need to be filled. It is also not clear whether staffing matches the stated goals in this annual plan or in the strategic plan as a whole." The WMF, it advised, "might want to evaluate how the size of its staff and its staffing structure are organized" to meet the organisation's set goals, and pointed out that "the rationale for the new staff is missing from this proposal."

For the FDC's review of individual WMF departments there was trenchant criticism, including:

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Really great job this week, Tony1 and Jayen466. Ed [talk] [majestic titan] 02:54, 17 May 2016 (UTC)[reply]

  • " could reopen wounds." what a load of crock. So WMF cannot recognize it was thoroughly disgusting and leave it behind. - üser:Altenmann >t 04:01, 17 May 2016 (UTC)[reply]
  • @Tony1: I'm not sure whether there's been a misunderstanding with the percentages quoted in the FDC recommendations, or if it's just unclear wording, but to clarify: in the recommendation table the "Change in allocation from last year" column refers to the recommended funding amounts, not the asks. So when you say "93% of an ask that was up by 50% from last year's" for WMAM, as an example, the recommended amount is up 50% from last year's grant, but their ask was actually different by 61% (see this table). Thanks. Mike Peel (talk) 07:04, 17 May 2016 (UTC)[reply]
  • @Mike Peel: Sorry Mike, my misreading. I hope it's fixed now. Tony (talk) 08:06, 17 May 2016 (UTC)[reply]
    That looks correct now, thanks for the quick fix. Thanks. Mike Peel (talk) 09:10, 17 May 2016 (UTC)[reply]

Thank you Signpost team (esp. Tony) for taking the time to report on this (and for having done some MoS editing on the report itself). It is the press' prerogative to highlight issues it sees as important, of course, but I hope that the decision to highlight a couple of negative comments to specific teams in the Signpost summary doesn't give give those comments undue weight. Not the least of which is because we [the members of the FDC] also wrote compliemtary comments. More importantly, is that we went to a lot of effort to try to write a report that was "actionable" at all levels - not only high level comments to the board and ED, but also comments to each departmental area, and also comments to the level of individual programs/goals (in the tables of the 'appendix'). It's a delicate balance between being too high-level to be useful, and too low-level that's just 'bikeshedding'. So, further down the report to the WMF, the more specific the feedback becomes. if something was important enough for wider attention, then it would appear in the department-level comments, or the overall comments.

What I'm trying to say is that I hope our main feedback to the Board doesn't get lost: namely that our chief recommendation is that the Board undertakes a proper externally run review of itself (including but not limited to the scope we specified) and that it does this before a permanent ED is appointed. Wittylama 09:22, 17 May 2016 (UTC)[reply]

Wittylama, Tony1: Without coming off as defensive because my program in particular got called out, I want to walk through how some of this analysis reads.
  1. First-off, FDC did an incredible, commendable, thorough, specific, and tough/fair job. I'm impressed with the scale of the task you tackled. Secondly, Signpost did as usual yeoman's work in distilling the essence of complex topics for community understanding.
  2. However, to quibble, FDC questioned only Q2 metrics not yearly metrics for Wikipedia Library and other teams it mentioned. That detail was dropped from the Signpost bullet list, in a theme here of context gone missing.
  3. Q2 KPI disappointments are very much explicable: The conflict with Lila hit its peak internally for staff in Q2 whereas community didn't feel its force until Q3. Q2 was the quarter of the dreadful November all-staff meeting, our depressing engagement survey, collective staff statements to the Board, James Heilmans' removal, and Christmas break. It was also the first 3 months of the new PC&L reorg under Rosemary. All of that is 'out there', in our QR reports or other news forums, but the context goes missing and leaves the impression that there is a deeper flaw somewhere or just ignorance. We know really well what happened in Q2 and the demoralizing and distracting effect it had on staff (albeit not equally for everyone).
  4. Year-over-year metrics for TWL and CR are actually quite strong, a conclusion that wouldn't follow for a casual Signpost reader who relies on it, as I do, for a quick way to get up to speed on what happened and what's worth paying attention to.
  5. Metrics are cyclical or variable for many teams. Whether that is unpredictability for publisher partners who respond (or don't respond) to our outreach emails, or the number of Grants that come through at a given time, our programs do not necessarily expect to meet single targets, because in many cases our targets are dependent on a number of factors out of our control. You can rebut that we should pick better KPIs, but the problem is deeper than picking the perfect one and calibrating it more precisely.
  6. No single metric can ever tell the story of performance and growth (unless you're just racing against a clock perhaps). KPIs are not helpful when isolated, and taken out of context--that's equally true for our grantees, and for us as an organization.
  7. Liam, I really appreciate you bringing the broader thrust to put this narrative back in perspective. It's just a natural feature on a multi-faceted analysis that each facet brings new room for interpretation or misinterpretation.
  8. Finally, I really do think often about how the Wikipedia Library can be better and more effective, but that internal quest is rarely captured in a KPI, even though I like the pretense they give of telling us how good a job we are doing. Life is more rich and complicated than that, thank god ;)
--On behalf of just my own opinion. Cheers, Jake Ocaasi (WMF) (talk) 20:09, 17 May 2016 (UTC)[reply]



       

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