The Wikimedia Foundation's Board of Trustees voted last week to remove community-appointed trustee James Heilman (Doc James), an unprecedented action that has created controversy in the movement. The aftermath of the event has seen intense speculation on the institutional state of the Wikimedia Foundation—in particular the role of the community in the Foundation's vision for the future. These tensions have been heightened not just by continuing commentary on the circumstances of the removal, but by the unrelated announcement of the appointment of two new board trustees with strong Silicon Valley backgrounds.
It is now clear that the move against Heilman had been planned for some time. Given the long lead-time, others have queried the cohesiveness of the Board's strategy surrounding the meeting called to dismiss him, which apparently failed to: (1) make a clear decision on whether the removal resolution would be "with" or "without cause", per the legal distinction in the relevant law of the state of Florida (the resolution text itself did not contain a legal cause, yet Jimmy Wales has since stated that the removal was indeed "for cause"); (2) prepare beforehand a public announcement for release immediately after the meeting, despite the likelihood that Heilman would announce his removal soon after his expulsion from the meeting; or (3) make a decision on filling the vacant seat, instead stating in an announcement soon after that "we will reach out to the 2015 election committee ... to discuss our options, and will keep you informed as we determine next steps."
In a move that, though not directly related to Heilman's departure, seems poorly timed, the Board has announced the appointment of two new trustees: Kelly Battles and Arnnon Geshuri. Kelly is a veteran technical manager whose credentials stem from financial leadership positions at firms such as IronPort and Hewlett Packard; Arnnon brings experience in human resources from experience at firms such as Tesla and E*TRADE. Trustee Dariusz Jemielniak has written that the selections came after "wide input from different stakeholders." In the announcing blog post, WMF executive director Lila Tretikov states that the appointments "bring a deep commitment to making knowledge more freely available for people around the world."
However, the Signpost is aware of an online expression of discontent from one WMF staffer with the Board's selection. In addition, Liam Wyatt (Wittylama), community-selected member of the WMF Funds Dissemination Committee, has questioned what these appointments bring to the overall diversity of the Board: "I've always believed that Wikimedia is an education charity that happens to exist in a technology field. ... But these appointments indicate the Board and WMF Executive believe Wikimedia is a technology charity that happens to exist in the education field."This brings the number of trustees with ties to Google up to five, which is half of the Board:
It is becoming impossible to ignore the increasing anxiety among many Foundation staff over the last few months of 2015. This may not be entirely separate from the implications of the Heilman removal, since we understand that a specific complaint against Heilman by other trustees concerned his contact with disgruntled staff. Transparency appears to be a flashpoint in both the dismissal and low staff morale.
The Signpost contacted around ten staff members to seek their views on where the balance should be drawn between unfettered transparency and strategic secrecy for a leader of the free culture movement; what the causes are of the rapidly changing work environment at the organization; and what is necessary to improve project continuity and success. At this point we should say that not one source—whether those we reached out to or several others who initiated contact with us—would agree to be named, although some provided on-the-record information anonymously.
A key issue has been the WMF's annual evaluation of employee engagement, conducted and analyzed by a third-party consultant in late 2015. The results were made available on an internal office wiki, and it is now public knowledge that an internal discussion among staff has begun about making the survey public. As of publication, more than two dozen staff members have spoken in favor of releasing the survey as soon as possible "with no dissenting voices". The Signpost has been apprised of the results by one of their number. We understand that there was a healthy 93% response rate among some 240 staff. While numbers approached 90% for pride in working at the WMF and confidence in line managers, the responses to four propositions may raise eyebrows:
The Signpost has been informed that among the "C-levels" (members of the executive), only one has confidence in senior leadership.
It is unclear exactly what combination of factors underlie the discontent among staff, but we are aware that there has been internal controversy about recent moves to allocate significant resources to the Discovery unit in the second half of 2015. This unit is heavily involved in the development of what is called the knowledge engine. John Vandenberg, a member of the editing community and a volunteer developer, told the Signpost:
“ | The knowledge engine is a good move, one direction in which the Foundation should be going. This will take our supporting technology to a higher level. It’s not massively hard to develop these days, and it’s appropriate that we do it to provide our readers with advanced "question-and-answer" technology. It’s unclear whether or to what extent it might reduce the number of visitors who seriously read through whole articles, and this might cause concern among editors; but I note that the heavy use of mobile devices is almost certainly doing that now.
The recent shifting of resources towards knowledge discovery may also leave many staff feeling that their department won't receive the resourcing that they believe it needs. This could be contributing to a general dissatisfaction with management; but this is the cost of running an organization in a fast-moving tech environment, and the move away from early and total transparency might be rooted in a belief at the top that some staff and parts of the editing community may react badly to change. |
” |
Vandenberg added that we seem to be witnessing a sharpening of the tension between two quite different approaches to achieving professionalism—a tension that may be unique to the Wikimedia movement. On the one hand, he said, the editorial community has developed a hugely successful process of open collaboration, based on incremental improvements. On the other hand, paid staff in any large organization achieve professional outcomes through hiding their incremental improvements in favor of a final product. There lies one basis for the clash between cultures of transparency and secrecy that we now see surrounding the Heilman dismissal.
Wikimania 2016 submissions open: Wikimania 2016 in Esino Lario will take place from 21 to 28 June 2016. As this is somewhat earlier in the year than past conferences, the submission periods for proposals and scholarship applications have overlapped the winter holiday period, and the deadlines, placed much earlier in the calendar than in years past, are approaching fast. Please note the following key dates:
For further details, see Submissions and Scholarships on the Wikimania 2016 website. AK
Knight Foundation grant: a "Knowledge Engine": On 6 January, the Knight Foundation, a long-time benefactor for the Wikimedia cause, published a blog-post by WMF vice-president of product Wes Moran, titled "Exploring how people discover knowledge on Wikipedia and its sister projects". This was followed by a Knight Foundation press release announcing that
“ | The Wikimedia Foundation will launch a new project to explore ways to make the search and discovery of high quality, trustworthy information on Wikipedia more accessible and open with $250,000 from the John S. and James L. Knight Foundation. Funding will support an investigation of search and browsing on Wikipedia and other Wikimedia projects, with the goal of improving how people explore and acquire information. | ” |
A Wikimedia blog post appeared as well, titled Wikimedia Foundation to explore new ways to search and discover reliable, relevant, free information with $250,000 from Knight Foundation, along with a press release, both featuring a link to a new, dedicated Knight FAQ page set up on MediaWiki. AK
John Timmer, senior science editor at Ars Technica, editorializes about the state of science articles on Wikipedia, writing "Wikipedia fails as an encyclopedia, to science’s detriment": "Disturbingly, all of the worst entries I have ever read have been in the sciences. Wander off the big ideas in the sciences, and you're likely to run into entries that are excessively technical and provide almost no context, making them effectively incomprehensible." According to Timmer, Wikipedia articles on many subjects are well-written and accessible to the lay reader. However, science articles are largely impenetrable to these readers. Of one typical example, he writes that "it descends into a mass of incomprehensible equations, sporadically interspersed with impenetrable jargon." Many of them appear to assume that the reader already has an advanced science background. "In other words, they're probably only useful for people who would never have to read them anyway."
Timmer posits that this is a negative influence on the state of science literacy, especially in the United States. He suggests that "one potential partial solution is to have more of the population feel that scientific knowledge is approachable, and scientific reasoning is intuitive", but inaccessible Wikipedia articles have the opposite effect: "They suggest that quantum mechanics is completely impenetrable. That evolutionary biology is just a bunch of jargon. That math involves little more than a bunch of random stipulations. More generally, they indicate that it's something that has to be left to the experts and is inaccessible to anyone without arcane knowledge." (Dec. 29) G
Jimmy Wales will deliver a keynote speech at Ericsson's Change Makers Forum in Dubai on January 10, as reported by Arabian Business and Emirates247. The event is held under the patronage of Ahmed bin Saeed Al Maktoum, a member of Dubai's ruling Al Maktoum family.
A year ago, Wales came under fire for accepting a $500,000 cash prize from Mohammed bin Rashid Al Maktoum, the Prime Minister of the United Arab Emirates and constitutional monarch of Dubai (see previous Signpost coverage). Critics pointed out the country's poor human rights record. According to Human Rights Watch,
“ | The United Arab Emirates (UAE) often uses its affluence to mask the government's serious human rights problems. The government arbitrarily detains individuals it perceives as posing a threat, and a new counterterrorism law poses a further threat to dissidents and rights activists. Security forces have been implicated in torturing detainees in pretrial detention, authorities have invoked repressive laws to prosecute critics of the government. Labor abuses persist, as migrant construction workers facing serious exploitation, including on one of the country's most high-profile projects. Female domestic workers are excluded from regulations that apply to workers in other sectors. | ” |
(Dec. 29–30) AK
In The New Republic, Jeet Heer concludes that "Wikipedia is dying". Heer bases this on "a new academic paper" recently linked to on the blog of economist Tyler Cowan. The paper, "The Rise and Decline of an Open Collaboration System: How Wikipedia’s reaction to popularity is causing its decline", appeared in the May 2013 issue of American Behavioral Scientist and its lead author was Aaron Halfaker, senior research scientist at the Wikimedia Foundation. The paper was discussed in the September 2012 edition of the Signpost's Recent Research. Heer writes "The paper suggests the main reason is that, when it expanded rapidly between 2004 and 2007, Wikipedia responded by instituting restrictive policies that drove away eager new volunteers" and concluded by quoting the paper: "Over time, these changes resulted in a new Wikipedia, in which newcomers are rudely greeted by automated quality control systems and are overwhelmed by the complexity of the rule system." (Dec. 31) G
"First Mention" is a recurring segment on All Things Considered which looks at when the first time a now-ubiquitous word or phrase was used for the first time on National Public Radio. The latest segment discusses the first mention of Wikipedia, which occurred on January 17, 2003, two days after Wikipedia's third anniversary. Ira Flatow was interviewing open source advocate Bruce Perens, who told listeners about a website that was so new to them that he had to spell the name of it:
“ | I have a site I'd like people to go to. It's called wikipedia.org - W-I-K-I-P-E-D-I-A dot org. What would you think if someone said, well, I'm going to write an encyclopedia with my friends in my spare time? That's what these people are doing, essentially, one individual, one article at a time. They have 80 or 90,000 encyclopedia articles that they're working on. | ” |
The English Wikipedia hit 100,000 articles four days later, on January 21, 2003. (Dec. 31) G
On 29 December, the case on Catflap08 and Hijiri88 was decided. In their 12-part findings of facts, the Committee found that Catflap08 and Hijiri88 have been in conflict since June 2014, beginning with the Kenji Miyazawa and Kokuchūkai articles, and spilling over to other articles in the Japanese culture topic area, as well as various noticeboards. A two-way interaction ban was placed between the two on 17 April 2015, a ban both Catflap08 and Hijiri88 violated. It was found that Catflap09 forum shopped and edit warred while Hijiri88 edit warred and "engaged in personal attacks and incivility ... and has issued a threat of on-wiki retaliation." Other named parties were also found to have to been uncivil, with TH1980 being found to have edit warred and to have hounded Hijiri88. CurtisNaito was also found to have edit warred.
With these results, the Committee implemented remedies, including two major sanctions for Catflap08, who is now "indefinitely topic-banned from all pages relating to Nichiren Buddhism and its adherents, broadly construed" and "prohibited from making any more than one revert on any one page in any 24-hour period". Hijiri88 was topic-banned from all pages relating to Nichiren Buddhism and placed on a one-revert rule, as well as being "indefinitely topic-banned from all pages relating to Japanese culture". An interaction ban has been placed on TH1980 and Hijiri88.
On 1 January, in the first decision made with the participation of the newest members of the Arbitration Committee, The Devil's Advocate was indefinitely banned from the English Wikipedia. The Committee announced that "In remedy 8.5 of the GamerGate case, The Devil's Advocate was 'strongly warned that should future misconduct occur in any topic area, he may be banned from the English Wikipedia by motion of the Arbitration Committee.' Accordingly, for continuing harassment of other editors, The Devil's Advocate is banned indefinitely from the English Wikipedia. He may request reconsideration of the ban six months after this motion passes, and every six months thereafter." The reaction to this announcement has been polarizing, with the comments thread as of 19:39, 5 January 2016, being noticeably more active than other discussion sections on the talk page. A major issue cited in the announcement was the lack of transparency, as the nature of what was the cause for the ban was not specifically discussed. A similar issue was raised earlier on 30 December, when Soap was desysopped and banned for taking part in off-wiki harassment.
The GamerGate case was decided on 29 January last year, and is approaching its one-year anniversary. An overall controversial topic on Wikipedia, the case resulted in the topic-banning of 11 (later 12) editors, with one editor indefinitely banned from the site. The decision was covered by Breitbart.com's Allum Bokhari, with an article titled "Wikipedia Can Now Ban You For What You Do On Other Websites". One can argue that the title is misleading as off-site harassment has been seen as an ongoing issue for Wikipedia, with an example being Tarc, who was also one of the editors topic-banned from all pages relating to GamerGate, being indefinitely banned back in September, "for continued serious breaches of policy, including off-wiki harassment".
Five featured articles were promoted:
Four featured lists were promoted this week.
One featured topic was promoted:
Ten featured pictures were promoted:
A monthly overview of recent academic research about Wikipedia and other Wikimedia projects, also published as the Wikimedia Research Newsletter.
A working paper[1] in economics provides several novel results shedding light on Wikipedia's much discussed gender gap, focusing on three aspects: The causes of the gender gap in contributors, its impact on Wikipedia's content, and how outreach measures that highlight the gender gap influence participation on Wikipedia.
It uses several sources of data, including the edit histories of all registered English Wikipedia users who have stated their gender in the user preferences, a survey and experiment with 1000 Amazon Mechanical Turk users (from the US only, who were paid $1.50 for a 20 minutes task), and a dataset of biographical articles with the subject's gender obtained from Wikidata (excluding "celebrities like actors, athletes, and pop stars", focusing on "professionals", e.g. politicians and scientists, and cultural figures like writers and composers), together with pageview data.
Regarding causes of the gender gap, the author provides an overview of existing research, for example dismissing the so-called second shift as an explanation ("There are no gender differences in the amount of free time", p.3) and pointing out that "women contribute no less than men to another example of online public good provision, writing user reviews for products and services".
From the survey, the author concludes that "almost half of the gender gap in Wikipedia writing is explained by gender differences in two characteristics: frequency of Wikipedia use and belief about one’s competence ... The gender difference in the belief about competence could be due to women being less competent or due to women underestimating their competence. The survey data does not allow to distinguish these." (While the paper is otherwise well-informed about pre-existing research, it would have benefited from connecting this result to the work of Shaw and Hargittai; see our review of their paper "Mind the skills gap: the role of Internet know-how and gender in differentiated contributions to Wikipedia").
Moving on to the effect of the editor gender gap on Wikipedia's content, the paper finds "that women are about twice as likely as men to contribute to Wikipedia articles about women", based both on the edit histories dataset and the Mechanical Turk survey. Intriguingly, "the number of readers per editor is higher for articles about women, and the share of articles that no one reads is larger in the case of articles about men". In other words, readers prefer articles about women, editors prefer articles about men. The author indicates that the readership discrepancy mostly comes from the tail end of low-traffic biography articles:
The third part consisted of an experiment designed to "test whether providing information about gender inequality in Wikipedia changes editing behavior". Mechanical Turk respondents were divided into two groups that were provided with different introductory information about Wikipedia:
vs.
They were then "asked to imagine a hypothetical situation in which they edit a person’s Wikipedia page. Respondents were asked to look at Wikipedia articles and find some relevant information from the web that is missing from a Wikipedia article. ... In the end, they were also asked how likely they are to edit Wikipedia in the future."
The first version, highlighting the criticism of Wikipedia's gender gap, is "associated with a 35 percent decrease in the likelihood of editing Wikipedia in the future", i.e. discouraged rather than encouraged respondents from contributing, which the author calls "somewhat unexpected". This negative effect is concentrated among men: "The information that the majority of Wikipedia editors are men, leads men to reduce their editing effort, but it does not change the behavior of women." As summarized by the author:
She also points out that "there are other examples in the literature where informational treatment has backfired".
The paper is highly innovative and adds several novel results (with direct relevance for Wikipedians' work to combat this kind of systemic bias), some of which are not mentioned in this summary. The author seems justified in calling it "the first comprehensive study of gender inequality in a new media environment such as Wikipedia". A weakness of the part of the paper that studies the effect of editors' gender on their contributions might be its partial reliance on the gender as stated in their accounts' user preferences. The author stresses that her methodology is robust against potential under-reporting by one gender (for example, female editors being less willing to publish their gender in this way because of concerns about harassment). However, she adds that the validity of the results rests on the assumption "that editors don’t systematically report wrong gender. Since the default option is not specifying one’s gender, I would not expect that they are massively reporting wrong gender." In contrast, a 2011 paper by other authors ("WP:CLUBHOUSE", see Signpost summary) that used the same methodology (and concluded that e.g. women vandalize Wikipedia more often than men) explicitly pointed to the possibility that their results might be affected by deliberately wrong reporting (although this might mostly concern vandals with few edits overall, i.e. less relevance to the questions studied here). The paper also falls victim to a survivor bias fallacy when interpreting an otherwise interesting result as "female editors [having] increased from 3.7 percent in 2002 to a peak of 11.5 percent in 2011. In 2013, 10.4 percent of the active editors were female." The option to state a gender in one's user preferences was only introduced in 2009, so it is possible that, for example, there was a much higher percentage of women editing Wikipedia in 2002 who however left before they had the opportunity to state their gender seven years later.
This dissertation[2] looks at the opportunities for writing pedagogy offered by the Wikipedia:Education program. It provides an interesting, though not comprehensive, overview of the literature in the field, and then proceeds to describe and analyze a number of educational assignments that the author has carried out on Wikipedia through their 2011 course. The author concludes that the "teaching with Wikipedia" approach is generally beneficial to students in a number of ways, from improving their writing and research skills, to an increase in student's rhetorical skills, and understanding of topics relating to knowledge creation. The main limitations of the study, acknowledged by the author, is that it is based on a small sample of students (the course seems to have only about seventeen participants). Nonetheless, it is a useful addition to our still limited understanding of the practice and benefits of the use of Wikipedia in an educational setting.
This paper,[3] or perhaps an essay or an Onion piece (2,500 words, with little original research), entitled "Wikipedia, sociology, and the promise and pitfalls of Big Data", is a strange beast. Published in the journal Big Data & Society, it doesn't really address the topic of big data; instead presenting a sociologically-informed and critical discussion of a number of aspects of Wikipedia that, while interesting, seems out of place in an academic journal, and reads more like an academic blog entry. The authors display a reasonable familiarity with Wikipedia, though they make a few factual mistakes (such as suggesting that Wikipedia:WikiProject Sociology was formed with the assistance of the American Sociological Association in 2004; in fact ASA has not been aware of WP:SOCIO until late 2000s and its support for it has been limited to linking to the WikiProject from their Wikipedia Initiative Page).
Based on their literature review, the authors don't hesitate to make some strong claims about Wikipedia, primarily in the vein of Wikipedia becoming less friendly to new editors, though most of those claims are more or less supported by the sources cited. The authors' research question is how the discipline of sociology is framed on Wikipedia, with special attention to the concepts of notability of academics (WP:PROF) and the gender imbalance of the Wikipedia biographies of sociologists. Unfortunately, as this is not a proper research piece, the authors' findings are rather sparse, and primarily concern the fact that topics covered by the WikiProject Sociology and its related portal are poorly structured, that Wikipedia's biographies of sociologists are mostly about male subjects (the article omits, however, the question of gender bias in academia – aren't most sociologists male anyway...? ), and that WP:PROF guideline may not be enforced too strictly for sociological biographies. It was an enjoyable reading, but overall, as seen in the article's sections which are entitled Abstract, Declaration of conflicting interests, Funding and Notes, there is something important missing – the article proper. As the authors make a point of stressing (twice) the chaotic and unorganized nature of Wikipedia's coverage of sociological topics, I can't help but feel that the article, which also fails to drive home any particular and well organized point, could well fit that description too.
See also our earlier coverage of the authors' research project: "Gender imbalance in Wikipedia coverage of academics to be studied with 2-year NSF grant"
Wikipedia may affect the stock market in a "governing" way, says Crowd Governance: The Monitoring Role of Wikipedia in the Financial Market[4]. It looks at how the stock market and insider trading reacts to the creation of a Wikipedia article about a traded firm. Using a sample of 413 articles on S&P500 firms, it was found that stock prices significantly drop on the days their Wikipedia article is created. Furthermore prices drop further for companies that have more insider traders, or which are more institutionally owned. This goes to show, the authors say, that Wikipedia governs the stock market by "reducing information asymmetry". Firm information on Wikipedia would seem to benefit the public more than information in newspapers, that is bad news for Wall Street.
A list of other recent publications that could not be covered in time for this issue – contributions are always welcome for reviewing or summarizing newly published research.
WikiProject Rugby league has a plethora of participants, many of which are active or semi-active. There are 5 Featured Articles, 11 Good Articles and 1 Featured List. We discussed the WikiProject with some of its most active members, RugbyXIII, Casliber and Mattlore.
Why did you join WikiProject Rugby League? Do you support a club team and/or representative team, and if so who?
Have you significantly contributed to the WikiProject's articles, or even helped to promote articles to Did You Know, Good Article or Featured Article status?
The French Wikipedia also has an active Rugby league wikiproject. Have you ever made contact with members of the wikiproject? If not, do you plan to in the future?
Are there any areas of rugby league that are not well represented on the English Wikipedia? I noticed that the French Wikipedia has a page for the Elite One Championship whilst the English Wikipedia does not.
What are the long-term aims of the WikiProject? How could a new editor help the WikiProject?
Feel free to make a suggestion for a future WikiProject report at the WikiProject desk. Thanks for reading!
Editor's note: We welcome Leeds United FC fan as our new WikiProject report author. He is a member of the project he profiled this week, but in the future will profile projects in which he is not involved. In fact, feel free to suggest a project for profiling in the comments! Go Phightins!
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